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who does warranty extensions for von Duprin
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RELATED FAQS
Question
Answer
Where is the date of manufacture on a 4041 closer?
Resolution:
The date stamp on a 4041/4040XP is on the packing nut. The date will be the week of the year and then the year. EXAMPLE: 10 05 would be week 10 of 2005. For example...:
How do I attach extensions to my magnet?
Resolution:
The magnet extensions can be used with both the SEM 7800 and the SEM1900 magnets. To add extensions to the SEM series magnets, you "MUST" start with the 7810-514 coupler kit. The coupler kit pro...:
Can I order a "one piece" top rod for an 8827 for a 9' door?
Resolution:
8827 vertical rod device is available for 7 or 8 feet tall door standard. 12", 24", 36" and 48" extension rod kits are available for taller doors (8 feet max on fire rated openings). We do no...:
What would cause the Von Duprin 88 series exit device latchbolt not to extend and the crossbar to droop?
Resolution:
The spring in the hinge case or end case assembly lifts the crossbar and both lever arms. If broken, the crossbar and lever arms will drop down. The weight of the crossbar and levers will automati...:
What is the warranty on a Schlage power supply?
Resolution:
The warranty on the PS900 Schlage Electronics Power Supplies is 36 months (3 years) from date of manufacture. The warranty is only valid for a true manufacturing defect in the power supply. Any cus...:
Will there be 900-2Q boards for warranty purposes now that the QEL'S do not require the boards?
Resolution:
The 900-2Q board is no longer available. For warranty purposes, QEL conversion kit and 900-2RS board are required. The 900-2RS replaces the 900-2Q board. :
Is a dead battery on the HHD covered under warranty?
Resolution:
All HHD Bluebird Pideon units are out of warranty. The manufacturer no longer produces these units and there are not aftermarket sold separate parts available.:
When is a AD-Series or CO-Series product considered "Out Of Warranty"?
Resolution:
ALL AD and CO products are warranted for electrical for 1.0 year after installation OR 2.0 years after manufacture. The mfg date is on the lock stickers AND can be viewed electronically with th...:
Where can I order a Hand Held Device (HHD), Pidion, accessories?
Resolution:
Warranty on the HHD is one (1) year from date of purchase. The battery for the HHD (Bluebird Pidion) is covered under warranty. However, as the batteries are not ...:
How many Von Duprin QEL devices can be connected to a power supply?
Resolution:
Product Ordered before 7/10/2012 - Product identified by no label on QEL motor. You must use the 900-2Q option board with the PS900 power supplies to operate the QEL devices. The attached ta...:
What is the minimum dimension from the edge of the door to a glass light cutout?
Resolution:
Minimum dimensions to cutouts for glass lights: Vertical edge of door to edge of cutout = 5 29/32" Top of door to top of cutout = 6" Bottom of door to bottom of cutout = 10" Reinforcing chann...:
Does Von Duprin have a repair department?
Resolution:
Von Duprin and Falcon do not offer repair services for any of its exit devices. :
Warranty information on Allegion Commercial products.
Resolution:
See here for our Warranty Information. :