when push pad is pressed door does not go into delayed egress

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  Pushing on the push  bar or activating the EL/QEL or the trim on Von Duprin XP98/99 exit device does not retract the latch, it releases the latch only. Door must be pushed or pulled when device o...
Chexit devices shipped with motor after 8-24-2015. 1. When Chexit device is set for more than zero second rearm time (factory setting is 10 second rearm time) and device goes into alarm immediatel...
Chexit devices shipped with solenoid prior to 8-24-2015. 1.  When Chexit device  is set for more than zero second rearm time (factory setting is 10 second rearm time) and device goes...
For Motor driven Chexit devices shipped from the factory after 8-24-2015, the Chexit Secure Relay Contacts( white and violet wires) change state to signal the device is not secure. Check the f...
For Solenoid driven Chexit devices shipped from the factory prior to 8-24-2015, the following could cause the device not to provide delay egress:Measure the voltage between green and orange wires o...