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Resolution: See here for our Warranty Information. :

How many Von Duprin QEL devices can be connected to a power supply?

Resolution: Product Ordered before 7/10/2012 - Product identified by no label on QEL motor. You must use the 900-2Q option board with the PS900 power supplies to operate the QEL devices. The attached ta...:

When is a AD-Series or CO-Series product considered "Out Of Warranty"?

Resolution: ALL AD and CO products are warranted for electrical for 1.0 year after installation OR 2.0 years after manufacture. The mfg date is on the lock stickers AND can be viewed electronically with th...:

Where can I order a Hand Held Device (HHD), Pidion, accessories?

Resolution: Warranty on the HHD is one (1) year from date of purchase. The battery for the HHD (Bluebird Pidion) is covered under warranty. However, as the batteries are not ...:

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