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Answer
Warranty information on Allegion Commercial products.
Resolution:
See here for our Warranty Information. :
What is delayed egress hardware?
Resolution:
Delayed egress hardware prevents a door from being opened from the egress side, usually for a period of 15 seconds. This type of device is often used to prevent theft, while maintaining life safe...:
What is the difference between Panic Hardware and Fire Exit Hardware?
Resolution:
The most obvious difference (in the device) is the lack of mechanical dogging on a Fire Rated Device. There are some internal parts that may be different and the method it is secured to the d...:
When are Panic Devices required?
Resolution:
The use of Panic Hardware and/or Fire Exit Hardware is required by the International Building Code (IBC) and NFPA 101 – The Life Safety Code, depending on which code and which edition of the code i...:
Will there be 900-2Q boards for warranty purposes now that the QEL'S do not require the boards?
Resolution:
The 900-2Q board is no longer available. For warranty purposes, QEL conversion kit and 900-2RS board are required. The 900-2RS replaces the 900-2Q board. :
When is a AD-Series or CO-Series product considered "Out Of Warranty"?
Resolution:
ALL AD and CO products are warranted for electrical for 1.0 year after installation OR 2.0 years after manufacture. The mfg date is on the lock stickers AND can be viewed electronically with th...:
What is the warranty on a Schlage power supply?
Resolution:
The warranty on the PS900 Schlage Electronics Power Supplies is 36 months (3 years) from date of manufacture. The warranty is only valid for a true manufacturing defect in the power supply. Any cus...:
Can I bypass the circuit board on a M420 M450 or M490: Unsupported voids warranty
Resolution:
No the M400 series of mag locks may not operate direct wiring the power to the coils . Bypassing the circuit board or direct wiring the coils is not supported and voids the warranty ...:
What is clear opening width?
Resolution:
Clear Opening Width for swinging doors is measured (with the door open 90 degree) from the face of door to stop soffit on strike jamb. &nbs...:
Is a dead battery on the HHD covered under warranty?
Resolution:
All HHD Bluebird Pideon units are out of warranty. The manufacturer no longer produces these units and there are not aftermarket sold separate parts available.:
Where can I order a Hand Held Device (HHD), Pidion, accessories?
Resolution:
Warranty on the HHD is one (1) year from date of purchase. The battery for the HHD (Bluebird Pidion) is covered under warranty. However, as the batteries are not ...:
What is the minimum dimension from the edge of the door to a glass light cutout?
Resolution:
Minimum dimensions to cutouts for glass lights: Vertical edge of door to edge of cutout = 5 29/32" Top of door to top of cutout = 6" Bottom of door to bottom of cutout = 10" Reinforcing chann...:
Where is the date of manufacture on a 4041 closer?
Resolution:
The date stamp on a 4041/4040XP is on the packing nut. The date will be the week of the year and then the year. EXAMPLE: 10 05 would be week 10 of 2005. For example...: