Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
qel bar length
”
RELATED FAQS
Question
Answer
Is the EL wiring adapter needed for QEL?
Resolution:
The EL wiring adapter is not needed for QEL devices.:
What does chattering mean on a QEL?
Resolution:
If a vertical rod device, verify the vertical rods are adjusted properly and there is not a bind at the strikes. Make sure the push bar is not binding at the pushbar guides or any...:
Do we offer HD-QEL?
Resolution:
We offer a couple different HD-QEL options:Hex key dogging (HD) is now available with Von Duprin non fire rated QEL33A/35A/98/99 electric exit devices that were shipped after De...:
Does the QEL retract the latch bolt and the pushpad?
Resolution:
Yes the Von Duprin QEL exit device retracts the latch bolt and pushpad. Pushpad and latch bolt stay retracted as long as power is applied to the QEL exit device. :
What power supply do I need for my 2 QELA devices with LCN auto operator?
Resolution:
Use the PS902-2RS power supply with LCN auto operator on single door, PS904-2RS power supply on double door and PS904/906-2RS-2RS for 2 pair of QELA is required for basic operation with a...:
What are the Von Duprin part numbers for RX, LX and RX,LX-LC switch kits for field installation?
Resolution:
The attached table shows the part numbers for LX-RX and LX-RX-LC switches field installed.:
Will there be 900-2Q boards for warranty purposes now that the QEL'S do not require the boards?
Resolution:
The 900-2Q board is no longer available. For warranty purposes, QEL conversion kit and 900-2RS board are required. The 900-2RS replaces the 900-2Q board. :
Will the 900-2Q option board operate an EL device?
Resolution:
The 900-2RS is recommended to be used with EL devices but if you have a 900-2Q with PS914 power supply it can be used to operate up to two EL or one EL and one QEL devices .:
What is (SD) Special Dogging?
Resolution:
SD is Special cylinder dogging in the center case of 98/99 rim and vertical rod non fire rated devices and is available with standard, EL, QEL, CX and ALK.:
What is needed to keep the EL device retracted all day?
Resolution:
To keep the Von Duprin electric latch retraction EL or QELA exit device dogged (retracted) all day, have your access control, Key pad, key switch, fire alarm contact or any other signals ...:
How many times can an EL device be operated when using a PS914-2RS with battery backup?
Resolution:
The Von Duprin PS914-2RS retracts the EL or QEL device approximately 200 times with five second hold time after each pull.:
How far down can an exit device be cut down in the field?
Resolution:
For most exit devices, please refer to the specific device series catalog for minimum door opening width the device can be cut down to fit. Be aware that some device options, frame...:
Is the SD option available with Von Duprin QEL 98/99 exit devices?
Resolution:
SD option is available and is also standard with Von Duprin 98/99 rim and vertical rod exit devices but not available with mortise device.:
Why would QEL retract and release repeatedly?
Resolution:
The following could cause the QEL device to retract and release repeatedly: If this is a vertical rod type device, the vertical rods could be adjusted too short. Check rods for dead locking, ...:
How much amperage does the QEL draw?
Resolution:
Applies only to Von Duprin QEL exit devices shipped after December 11th, 2014.1.0 amp inrush and a 0.14 amp holding current.:
Is the 871-2Q board required on QEL devices when using the PS 873 AO to operate my QEL devices?
Resolution:
The QEL exit devices that were shipped prior to August, 2012 will only communicate to the PS873 with 871-2Q option board or PS900 series with 900-2Q option board. If you...:
Can the Von Duprin EL or QEL conversion kit be used on an old style/obsoleted (pre 2003) 33 or 35 series vertical rod exit devices?
Resolution:
Yes, the current conversion kits will fit the old style/obsoleted 35 or 35 series vertical rod exit devices.:
Will the PS900-2 RS operate the Von Duprin QEL device?
Resolution:
See below for QEL device requirements: QEL devices shipped prior to 7/23/12 must have the 2Q option board for the communication link between the power supply and the exit device. &nb...:
Will the QEL+ still work with the 900-2Q?
Resolution:
You can use the QEL+ device with 900-2Q option board. The 900-2Q board is obsolete with no stock remaining. :
Can you convert the EL33A/35A or EL98/99 series exit device to the QEL device?
Resolution:
The Von Duprin EL33A/35A/98/99 device can be converted to the QEL device by getting the correct sized QEL baseplate conversion kit. The existing PS914 or PS873 power supply can be used. ...:
Why is my QEL device not retracting completely?
Resolution:
You may have a defective motor bracket, defective base plate or vertical rod could be out of adjustment.:
Why does the QEL cycle 3 times with a solid red led and does not work?
Resolution:
Improper mechanical adjustment or QEL calibration could cause the QEL cycle three times with solid LED and not work. First check mechanical adjustment on vertical rods or mortise lock device and co...:
Can QEL and RX be added to an existing 9927?
Resolution:
The QEL conversion kit (3' or 4') and the RX switch kit (050251-00) can convert the 9927 to QEL-RX9927 device.:
Why is the 2Q option board required to operate Von Duprin QEL devices?
Resolution:
Communication takes place between the 2Q option board and the Von Duprin QEL exit device. If this communication does not occur then the device will not retract. The 900-2Q board is not ...:
Does Von Duprin offer replacement QEL motors?
Resolution:
See below for part numbers: 114317-00 QELA Mod. Conv. Kit 040061-00 QELA Mod. Conv. Kit w/Connectors 958002-00 HD-QELA Mod. Conv. Kit 040062-00 HD-QELA M...:
Why is my Von Duprin QEL light flashing red and green?
Resolution:
Check to make sure there is no bind of the latch.:
How do I identify the new QEL motor launched in 2012?
Resolution:
The new QEL motor has a label affixed to the cover, the older QEL motor has no such label. See attached image.:
Is there a conversion kit to make 94/95 devices into a QEL?
Resolution:
Yes. Required Series 94 or 95 Fire or Panic 3FT/4FT or 2 ft 6 in / 2 ft 10 in Finish Optional LX switch &nbs...:
Will the Von Duprin PS902 power supply operate the QEL device?
Resolution:
The Von Duprin PS902 power supply will operate the QEL device as long as you also use the 900-2Q board for devices shipped prior to September of 2012. After July of 2012, the 900-2RS boa...:
How many Von Duprin QEL devices can be connected to a power supply?
Resolution:
Product Ordered before 7/10/2012 - Product identified by no label on QEL motor. You must use the 900-2Q option board with the PS900 power supplies to operate the QEL devices. The attached ta...:
Can Von Duprin QEL/EL and CX be in the same device?
Resolution:
You can not use these options together on the same device per the following reasons: QEL/EL device retracts the latch bolt of the exit device allowing entry. CX (Chexit) device ...:
What are the wire gauge and length requirements for QEL devices?
Resolution:
Use #18 gauge wire up to 200 feet maximum distance from PS900 x 900-2Q power supply to the QEL exit device. The new QEL+ no longer requires the 900-2Q board but still needs a different option board...:
What is the part number for QEL94/95 inpact conversion kit?
Resolution:
The part will be configured as CONVERT.XXXX part numbers. The customer need to specify the following criteria. Required: Series 94 or 95, Fire or Panic , 3 feet/4feet or 2 feet 6 inches/2 feet...:
Why is my latch not retracting when I depress the push pad on an XP98/99 device?
Resolution:
Pushing on the push bar or activating the EL/QEL or the trim on Von Duprin XP98/99 exit device does not retract the latch, it releases the latch only. Door must be pushed or pulled when device o...:
Will the MPB-842 or MPB-840 power EL or QEL devices?
Resolution:
The old MPB842 power supply will power up to two EL electric panic bars but will not power the QEL devices. A defective potted module inside the electric panic bar or defective power supply coul...:
How is the QEL calibrated?
Resolution:
The QELA motor that has shipped since 2015 is self calibrating. Older versions had a calibration button, and these notes would apply: Calibration is an internal process of the QEL device&...:
What is the minimum dimension from the edge of the door to a glass light cutout?
Resolution:
Minimum dimensions to cutouts for glass lights: Vertical edge of door to edge of cutout = 5 29/32" Top of door to top of cutout = 6" Bottom of door to bottom of cutout = 10" Reinforcing chann...:
What are the minimum stile and rail dimensions for the L-Series door FG, FG2 & FG3?
Resolution:
The minimum stile and rail dimensions are to exposed glass are: Stiles = 6 13/16" Top Rails = 6 3/4" Center Rails = 7 1/2" Bottom Rail = 10 3/4" For high traffic and high abuse locations th...:
What is the minimum stile dimension on the A14-Series door?
Resolution:
The minimum stile and rail dimensions with glass trim are as follow: Top Rail: 6 1/4" top of door to exposed glass or 5 1/2" top of door to cutout Center Rail: 6 1/2" exposed gla...: