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power supply troubleshoot guide
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RELATED FAQS
Question
Answer
What is needed to keep the EL device retracted all day?
Resolution:
To keep the Von Duprin electric latch retraction EL or QELA exit device dogged (retracted) all day, have your access control, Key pad, key switch, fire alarm contact or any other signals ...:
What is the Buy American Act (BAA)?
Resolution:
To obtain product certification forms:Download the BAA Catalog on the Allegion website Complete the information requested in the the BAA Catalog with a detailed copy of the prod...:
What is the power output of a 4600 operator?
Resolution:
The 4600 Series operator has both a 12VDC and 24VDC output rated at 1A (combined load) to power strikes, maglocks, and other devices, but an EL device must have a separate Power Supply for motorize...:
What wire gauge and run is recommended for Von Duprin electric latch retraction EL device?
Resolution:
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How do you specify an exit alarm ALK with a hard wire to the power supply?
Resolution:
All new 22, 33/35A and 98/99 series exit devices with exit alarm ALK option can be hard wired to the PS902 power supply as a standard feature.:
No DC output from Power Supply
Resolution:
If a power supply is not outputting DC power, 12 or 24VDC at the Power supply main board lower right terminals ( DC+ DC-), there are several potential causes. · &n...:
How do I program my device?
Resolution:
The programming processes for Allegion devices can be both product and features specific. Some products programming processes are electronic in nature, others are physical in nature. &nb...:
Where are the Data sheets or Installation Instructions for the 900 series Power Supplies?
Resolution:
Data sheets and installation instructions for 900 series power supplies are available at http://us.allegion.com/Services/TechSupport/Pages/home.aspx?ps=Electronic%20Security&pc=Electronic%...:
EL Device Troubleshooting Guide
Resolution:
VISIT US.ALLEGION.COM/EL-SUPPORT FOR TROUBLESHOOTING VIDEO, DOWNLOADABLE GUIDE, AND INSTALLATION INSTRUCTIONS(For best viewing, use Chrome or Firefox browser.)ALLEGION EL SOLENOID ELECTRI...:
Hand Reader just stops communicating via Ethernet?
Resolution:
When the Ethernet communications suddenly stop working on a biometric hand reader, there is the set of questions to ask the customer to start the troubleshooting process. They are detail orie...:
Where is the cross reference list for PS800 to PS900 series power supplies?
Resolution:
Von Duprin PS914-4RL power supply replaces the PS873-4TD.:
How do you set up Windows' "Hyper Terminal" for console port troubleshooting on a biometric GT-400?
Resolution:
You can use Windows' "Hyper Terminal" to configure console port troubleshooting, set up a serial connection, and/or set up RS232 output on a biometric GT-400: For the COM setting, go into the C...:
Schlage Mobile Credential – Troubleshooting Errors
Resolution:
Issue: “Credential Error” when trying to use Schlage Mobile Credential on iOS or Android. Resolution: Follow this guide to resolve issues with Schlage Mobile Credential errors: ...: