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Warranty information on Allegion Commercial products.
For Warranty information, visit us.allegion.com/warranty or contact Customer Service at 877-671-7011.  
Is a dead battery on the HHD covered under warranty?
The battery for the HHD (Bluebird Pidion) is covered under warranty.   As the batteries do not come separate, the entire unit must be replaced.
Warranty on the HHD is one (1) year from date of purchase.
If unit is out of warranty, battery can be purchased here.
If other HHD accessories are needed, please see 76747 for links.
Will there be 900-2Q boards for warranty purposes now that the QEL'S do not require the boards?
The 900-2Q board is no longer available. For warranty purposes, QEL conversion kit and 900-2RS board are required. The 900-2RS replaces the 900-2Q board.
Where can I order a Hand Held Device (HHD), Pidion, accessories?
Warranty on the HHD is one (1) year from date of purchase.    The battery for the HHD (Bluebird Pidion) is covered under warranty.   However, as the batteries are not ...