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“ no accessories found error ”

Resolution: In order to properly couple, the interior pushbutton must be held down while tapping the SW1 (tamper switch) three times. This will enable the lock to couple to the HHD.:

Why does the Schlage Utility Software application display the error message "E201 - This device is not connected?"

Resolution: The E201 message can be ignored and all normal SUS and lock functions will be maintained. Click "OK " and continue. Update the Schlage Utility Software (SUS) to version 4.6.0 or highe...:

Where can I order a Hand Held Device (HHD), Pidion, accessories?

Resolution: Warranty on the HHD is one (1) year from date of purchase. The battery for the HHD (Bluebird Pidion) is covered under warranty. However, as the batteries are not ...:

What does error 64 mean on a HandKey II or Handpunch?

Resolution: When you see an Error 64 on a HandKey or a HandPunch, it may mean that the lithium battery is low or there is a disconnect with main board. The first step is to replace the lit...:

What is the GWES error that is seen on the Hand Held device (HHD)?

Resolution: When the GWES error occurs, RESET the Hand Held Device using the RESET button under the battery cover. After RESET of the Hand Held Device (HHD), the error will be gone.:

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“ no accessories found error ”

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