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Lock not reachable
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RELATED FAQS
Question
Answer
Why does my 7500 retract the latch bolt but not re-lock the trim?
Resolution:
Tips for changing the function: The NL Drive screw will not be visible when lock body is set to Classroom function There is locktite on the screw that makes it seem like its turned down enou...:
Why does the Schlage Utility Software application display the error message "E201 - This device is not connected?"
Resolution:
The E201 message can be ignored and all normal SUS and lock functions will be maintained. Click "OK " and continue. Update the Schlage Utility Software (SUS) to version 4.6.0 or highe...:
What is the Buy American Act (BAA)?
Resolution:
To obtain product certification forms:Download the BAA Catalog on the Allegion website Complete the information requested in the the BAA Catalog with a detailed copy of the prod...:
Why do I get error message "E701 - Programming Lock Failed" on my Hand Held Device while programming an AD lockset?
Resolution:
Update your lockset using ADFwPkg 2.19.0 or higher. This new firmware update resolves this programming error problem (E701) and the error will no longer be presented.:
Why can't I get my JD YA6 cylinder to install into an AD-Series lock?
Resolution:
The JD YA6 tailpiece is intentionally designed such that the tailpiece cannot be installed at the same time as the cylinder. Interchangeable cylinders assume that the lever and taipiece is i...:
The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
Resolution:
Make sure the HHD/SUS is set to USB communication by checking the small icon right of the "No Device Connected" message. The symbol should be a USB symbol when working with USB enable product...:
What is the low battery threshold for the AD and CO Locks?
Resolution:
CO200 & CO250 Disable coin cell Nuisance delay and blink, With CO.A.7 and SUS 4.10.2 or newer for CO200 and CO250, you can use the SUS/HHD, under Lock Properties, Edit, to de-select, DISABLE, t...:
What is the maximum distance you can wire a PIB300 or PIB301 from a Access Control Panel?
Resolution:
See the User Guide instructions in the links below:
How do I program my device?
Resolution:
The programming processes for Allegion devices can be both product and features specific. Some products programming processes are electronic in nature, others are physical in nature. &nb...: