Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
latch too soon
”
RELATED FAQS
Question
Answer
Why will 912L not retract the latch bolt all the way?
Resolution:
There are a few things to check in the 912L trim is not retracting the latch as expected. If the 912L was shipped after February 28, 2011, Check the installation ins...:
Why would a 98/9927 bottom rod/latch drag?
Resolution:
The following could cause the bottom latch on 98/9927 exit device to drag.The bottom rod is too long. Adjust bottom rod per the instructions.Top latch controls the bottom latch. Make sur...:
What causes the top latch of a 1690 to not hold in the retracted position while the door swings?
Resolution:
The top rod is adjusted too short, so when pushpad is pressed it is not operating the top latch enough to get into the hold down position. The top rod would need to be lengthened by turning the lat...:
Why doesn't full rotation of the AD or CO Series Exit Trim (993) outside lever fully retract the Von Duprin 98/99 Exit Device latch?
Resolution:
- AD Series and CO series products require that the Night Latch (NL) screw is installed in the exit device. Be sure this screw is installed- Exit hardware and strike must be properly mounted ...:
Where can I find templates for the 237L two point latch device?
Resolution:
Click HERE for the instruction and template for 237L device.:
How do you test a Falcon 24 or 25 Series EL solenoid?
Resolution:
The resistance readings for a Falcon 24 or 25 Series EL solenoid should read;Green to Yellow = Pull Coil, should measure between 1 and 2 ohms of resistance. Green to Orange = Hold Coil, s...: