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“
latch retracts when you pull on door
”
RELATED FAQS
Question
Answer
What would cause an EL device to pull and release?
Resolution:
If your Von Duprin EL (solenoid) device pulls and releases quickly instead of holding the latch retracted, please check all of the items below.In most cases, one or more of these solutions will r...:
Why does the Schlage button light up “Green” when I open the door?
Resolution:
When unlocking the CO200 door by mechanical key override, the green led will be continuously ON until the key is released. This will occur after firmware CO.A.6 (or later) has been installed int...:
What causes the top latch of a 1690 to not hold in the retracted position while the door swings?
Resolution:
The top rod is adjusted too short, so when pushpad is pressed it is not operating the top latch enough to get into the hold down position. The top rod would need to be lengthened by turning the lat...:
What causes the top rod case to pull away from or strip out of the face of a steel door?
Resolution:
Hardware falling off a door is caused by one or all of the following issues: Field abuse Improper internal reinforcements in the door Improper field preparation The top or bottom rod case can...:
Why is my latch not retracting when I depress the push pad on an XP98/99 device?
Resolution:
Pushing on the push bar or activating the EL/QEL or the trim on Von Duprin XP98/99 exit device does not retract the latch, it releases the latch only. Door must be pushed or pulled when device o...:
Why will 912L not retract the latch bolt all the way?
Resolution:
There are a few things to check in the 912L trim is not retracting the latch as expected. If the 912L was shipped after February 28, 2011, Check the installation ins...: