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RELATED FAQS
Question
Answer
Why is there a hole in the bow of the new Everest 29 keys?
Resolution:
The hole in the Everest 29 key bow allows for the manufacturing process of the patented design and gives the ability to immediately distinguish the Everest 29 key from its predecessors. The Evere...:
Why can't I get my JD YA6 cylinder to install into an AD-Series lock?
Resolution:
The JD YA6 tailpiece is intentionally designed such that the tailpiece cannot be installed at the same time as the cylinder. Interchangeable cylinders assume that the lever and taipiece is i...:
Can you manually pull a 4040SE out of hold open?
Resolution:
The holding force on an SE/ME Series door closer is approximately 35 lbs. and they can be manually pulled out of hold open with approximately 35 lbs of force. :
Why doesn't full rotation of the AD or CO Series Exit Trim (993) outside lever fully retract the Von Duprin 98/99 Exit Device latch?
Resolution:
- AD Series and CO series products require that the Night Latch (NL) screw is installed in the exit device. Be sure this screw is installed- Exit hardware and strike must be properly mounted ...:
What firmware does my CO-100 lock have?
Resolution:
CO-100 now has NEW lock status reporting capabilities. Battery status, firmware version, hardware version and PCB serial number. See instructions below for these status menus. :