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exit device care and maintenance
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RELATED FAQS
Question
Answer
What is the part number for the Von Duprin maintenance kit?
Resolution:
Von Duprin has a maintenance kit part number 050046-00 and maintenance instruction, part number 941079-00 for 98/99 series devices. There are some common parts between 98/99 series and 22...:
When ordering the mullion stabilizers do you need a set per door or does one set set take care of a pair of doors?
Resolution:
One stabilizer set takes care of the pair of doors for one mullion.:
What causes excessive pinhole rust to start showing up on steel frames?
Resolution:
CAUTION must be used in investigating this problem - In most cases, excessive field rusting of products is caused by improper storage at the jobsite. That situation must be validated prior to refus...:
Does Von Duprin have a repair department?
Resolution:
Von Duprin and Falcon do not offer repair services for any of its exit devices. :
Selected the wrong lock model (CO-200 or CO-220) when updating CO Firmware.
Resolution:
For any CO-200-40 Privacy or CO-220-75 Safe School lock that was manufactured before May 2014: When updating the lock's firmware to CO.A.12 or later, SUS will first ask the question “Is this a CO-...: