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“
ELECTRIC LOCK FAILURE
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RELATED FAQS
Question
Answer
Does the 9540 Senior Swing need a separate relay board for wiring to electric locks?
Resolution:
The Senior Swing control box has a built in (programmable) relay output for connection to a Fail Safe/Fail Secure electric strike/maglock or to an EL Device power supply.:
What will happen if the voltage on an L lock goes above the 26V maximum range?
Resolution:
Applies to L9090EL/EU, L9091EL/EU, L9092EL/EU, L9093EL/EU, L9094EL/EU, L9095EL/EUOvervoltage will cause the lock to shut down for approximately 5 minutes to allow the circu...:
What is the low battery threshold for the AD and CO Locks?
Resolution:
CO200 & CO250 Disable coin cell Nuisance delay and blink, With CO.A.7 and SUS 4.10.2 or newer for CO200 and CO250, you can use the SUS/HHD, under Lock Properties, Edit, to de-select, DISABLE, t...:
What is thermal bow?
Resolution:
Thermal Bow is a temporary condition which occurs in metal doors mainly due to the temperature differential from one side of the door to the other. This may occur in exterior doors when direct sun ...:
Why is the battery draining so quickly on an AD-Series lock with a Keypad ONLY (KP) credential reader?
Resolution:
A Technical Note has been generated to document one method of measuring battery current. See the attachment HERE.:
Can the 5100 electric strike be used with a mortise exit device?
Resolution:
The 5100 electric strikes are for use with cylindrical locks only. Instead use the following:6211 electric strike is used with mortise lock without deadbolt on a new single door, hollow ...:
Why is the ND lever hard to push on?
Resolution:
ND locks shipping on or after January 30, 2017 no longer require the use of the soft durometer spacer. Lever installation on the redesigned ND locks should not be difficult.:
Cylinder pin information
Resolution:
Cylinder pin information is very unique to the device and application and requires a unique solution. If you have questions related to cylinder pin, please e-mail your request (including a descript...:
The key just spins on a B560R B561R or B563R deadbolt.
Resolution:
The Schlage full size interchangeable core (FSIC) prepped B560F, B561F, and B563F deadbolts all require a UL fire cup (R) in order to be UL listed. This fire cup is s...:
What is the replacement for the Locknetics 9100 series electric strike?
Resolution:
The Locknetics 9100 series electric strikes are replaced with Von Duprin 6211 and 6210 electric strikes. The 6211 is used if the frame is being replaced. The 6210 is for ...:
What electric strike can be used on a pair of doors with an L9000 lock?
Resolution:
Von Duprin 6223 electric strike is the most common closed back strike or the 6221 for open back strike on inactive leaf that can be used with Schlage L9000 or Von Duprin 7500 mortise lock.:
Will the Von Duprin 6210 electric strike operate with the MA series locks?
Resolution:
The Von Duprin 6210 electric strike was designed for retrofit applications and will not work with the Falcon MA series lock when strike and lock body are mounted at standard locations (centerline o...:
Which electric strike do I use for cylindrical locks used in a single door?
Resolution:
The 6211 would be the most common electric strike to be used with cylindrical locks on a single door application. Check the template to confirm compatibility with specific cylindrical lock model n...:
What is the difference between EL and EU?
Resolution:
EL: Electrically Locked (Fail Safe), locks when power is supplied and is unlocked when there is no power. EU: Electrically Unlocked (Fail Secure), unlocks when power is supplied and is locked when...:
Can the 6300 electric strike be Fail Safe?
Resolution:
The Von Duprin 6300 surface mounted electric strike is only available as Fail-Secure.:
Why does my key cylinder spin and not lock or unlock the ND?
Resolution:
This could also happen if the tailpiece isn't installed in a KIL, FSIC, or SFIC cylinder. The FSIC driver also could have come loose from the core in the spindle. :
What firmware does my CO-100 lock have?
Resolution:
CO-100 now has NEW lock status reporting capabilities. Battery status, firmware version, hardware version and PCB serial number. See instructions below for these status menus. :
Why won't my HHD connect to the AD300 lock?
Resolution:
If the AD300 power is not correctly connected it may not communicate or other wise function correctly.The AD-Series locks must be hard wire powered through the comm board. It is not com...:
Do we have an electric strike for use w/ a mortise lock w/ deadbolt for wood frame?
Resolution:
The 6216 electric strike was designed only for use with only the Folger Adams 310-3-1 mortise lock with deadbolt. The dead bolt must be retracted manually for the the strike to operate.:
ND96EU
Resolution:
Storeroom Lock with Vandlgard - Electrically Unlocked (Fail Secure) - Lever is continuously locked until unlocked by key or electric current. Auxiliary latch deadlocks latchbolt when door is closed...:
T881
Resolution:
Storeroom Lock (Electrified - Fail Secure) - Outside Lever is continuously locked mechanically until unlocked by electric current. When locked, key retracts latch. Inside lever is always unlocked a...:
How does the outside trim function on a Chexit Rim or Vertical Rod device?
Resolution:
A thumbpiece, knob or lever trim left in the unlock position would be locked when the Chexit is armed and unlock when the Chexit device is disarmed. To keep the outside trim in the lock p...:
What is the part number for the ND solenoid?
Resolution:
The new motor driven ND electrified locks shipped after March 14, 2016 do not require a solenoid. The Schlage ND-Series electrified locks shipped prior to March 14, 2016 would have used a...:
T851
Resolution:
Storeroom Lock (Electrified - Fail Safe) - Outside Lever is continuously locked electrically. Unlocked by switch or power failure. When locked, key retracts latch. Inside lever is always unlocked ...:
Common wiring diagrams
Resolution:
Electronic Protocols: Access Control Door with electric trim Access Control with electric strike Access control with electric strike and LCN 460...:
ND96EL
Resolution:
Storeroom Lock with Vandlgard - Electrically Locked (Fail Safe) - Lever is continuously locked electrically. Unlocked by key or power failure or switch. Auxiliary latch deadlocks latchbolt when doo...:
Getting message “Adding Failed, Could not connect to accessory” for BE479 Sense
Resolution:
First, perform a Factory Default Reset Next, close the app, turn off Bluetooth (swipe up from the bottom of the screen, tap the Bluetooth icon). Turn Bluetooth back on. Reop...:
Why do I get error message "E701 - Programming Lock Failed" on my Hand Held Device while programming an AD lockset?
Resolution:
Update your lockset using ADFwPkg 2.19.0 or higher. This new firmware update resolves this programming error problem (E701) and the error will no longer be presented.:
Can I convert an L9000 electrified lock to fail safe or fail secure?
Resolution:
Procedure for the L9080EL/EU and L9082EL/EUTo modify an electrified L9000 from EU to EL or EL to EU move the link pin to the appropriate location indicated below in Figure 1. :
Is there a way to clone a failed PIM400 so it could be replaced without having to re-link associated locks?
Resolution:
It is currently not possible to clone an AD-Series PIM400.:
Why is a 5100 electric strike clicking but not locking?
Resolution:
Follow the steps below to troubleshoot the problem. Measure the voltage at the electric strike. If the strike is FSE and not locking there should be no voltage at the strike and if it is FS there ...:
What is the most common practice for running electric power from a frame to the door and hardware?
Resolution:
Electrical hinges or a power transfer units are the most commonly used practices to run electric power to locks and/or strikes. Electric Hinges: Most electric hinges will fit into...: