Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
EL device will not hold open
”
RELATED FAQS
Question
Answer
Can a magnet, or sentronic device, be released and close the door from a button at a desk?
Resolution:
If a door is being held open by the LCN SEM 7800/1900 magnet or any ME/SE Series Sentronic LCN closer, you can remotely release that door to close by ordering the following parts and wiri...:
What causes am ME Series closer to creep shut (creeper)?
Resolution:
If an ME Series closer creeps shut or will not hold open, Verify proper voltage is being supplied to the closer, if correct Check the on/off switch. Verify the voltage on the 2 pin co...:
How to adjust a 4010 hold open arm?
Resolution:
The correct method (process) for setting the hold open is: The 4010 hold open arms are handed, verify correct hand arm. (R or L stamped on main arm) Loosen the hold open nut. Opened the door ...:
What would cause a 4040SE not to hold the door open?
Resolution:
A 4040SE would not hold the door open if it has : No Voltage or Improper Voltage. Check that the track has proper voltage going to it (24V AC/DC or 120V AC). If 120 volts is supplied...:
What would cause a 4111 HEDA to not hold open?
Resolution:
The correct method (process) for setting the hold open is: The 4110 HEDA arms are handed, verify correct hand arm. (RH or LH stamped on shoe bracket) Loosen the hold open nut at shoe bracket. ...:
When did the 4111 Cush arms become non-handed?
Resolution:
This engineering change did affect the templating of the closer. The stop in the shoe is slightly larger than the original handed cush shoe. The new non-handed arm template locates the closer and s...:
What are Hold Open Closers & Magnets?
Resolution:
Hold Open Closers & Magnets (Fire/Life safety products) provide a wide range of solutions. Single or multi-point hold open closers Utilize an electromechanical closer. Hold the door o...:
What are Pneumatic Automatic Operators?
Resolution:
Pneumatic Automatic Operators are used in areas where electrically operated devices are not convenient or permitted. Consists of a modified, heavy-duty door closer for manual oper...:
What does B80 or B140 indicate on an ME closer?
Resolution:
The "B" means "Bypass". The "80 or 140" is the degree of door opening from the fully closed position. "B80" means the hold open feature is bypassed (will not hold open) until the door is opened...:
How do I wire an EL device to normally hold open the latch and release it during a fire alarm?
Resolution:
Use a normally closed fire alarm as the input to the power supply option board (PS873-2 or PS914-2RS), this will hold the latch retracted. During a fire alarm, the contact will open, dropping...:
What could cause the Von Duprin EL solenoid not to hold when mechanism cover plate is slide over the solenoid?
Resolution:
If mechanism cover plate causes the EL solenoid to drop when slid over the solenoid, the solenoid plunger requires adjustment. You must lengthen the rod by turning the hex nut in front of the plun...:
What is needed to keep the EL device retracted all day?
Resolution:
To keep the Von Duprin electric latch retraction EL or QELA exit device dogged (retracted) all day, have your access control, Key pad, key switch, fire alarm contact or any other signals ...:
Is the 900-ELK wiring adaptor required when using the PS914 power supplies?
Resolution:
Products shipped on or after August 8, 2012 no longer require the EL wiring adaptor. The ELK Wiring Adaptor (900ELK) was used only when using the PS914 power supply with either the 900-2RS or...:
Are the Falcon EL solenoids rated for continuous duty?
Resolution:
The Falcon EL devices can be operated in a continuous duty cycle.:
EL Device Troubleshooting Guide
Resolution:
VISIT US.ALLEGION.COM/EL-SUPPORT FOR TROUBLESHOOTING VIDEO, DOWNLOADABLE GUIDE, AND INSTALLATION INSTRUCTIONS(For best viewing, use Chrome or Firefox browser.)ALLEGION EL SOLENOID ELECTRI...:
What would keep the vertical rod exit devices top latch from being held retracted in the open position?
Resolution:
Following exit devices 2227/F, 33/3527A/F, 33/3547A/48A/F, 98/9927/F and 98/9947/48/F have similar rod adjustment procedures. All top latches control the bottom latch assemblies. When do...:
What is clear opening width?
Resolution:
Clear Opening Width for swinging doors is measured (with the door open 90 degree) from the face of door to stop soffit on strike jamb. &nbs...:
Does EL or QEL conversion kit for Von Duprin exit devices contain mechanism cover plate?
Resolution:
The conversion kit does not contain a new mechanism case cover plate. If a cover plate is desired, you would need the Fire or Less Dogging Cover Plate for EL/QEL conversion kit and Panic cove...:
Will the MPB-842 or MPB-840 power EL or QEL devices?
Resolution:
The old MPB842 power supply will power up to two EL electric panic bars but will not power the QEL devices. A defective potted module inside the electric panic bar or defective power supply coul...:
If I order EL or QEL option for the Von Duprin exit devices, do I get the Hex Key dogging option (HD)?
Resolution:
Hex key dogging is not a standard with the Von Duprin EL or QEL option. HD-EL or HD-QEL must be ordered to have the Hex Dogging option with electric latch retraction. :