Customer service representive

RELATED FAQS

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Please refer to the Allegion Contact Us web page for all inquiries in North and South America.Contact Us for Europe, Middle East, India, Africa and Asia Pacific,  You can also r...
You can contact Allegion Customer Service (Sales Support) or Technical Support (Product Support) by phone or by email. To contact by phone: call 877.67...
NOTE: You can also reach your local sales office by dialing 877-671-7011 and selecting option #3 from the main menu. You will be directed to your sales office based on the area code ...
For motor driven Chexit devices shipped from the factory after 8-24-2015, the RX switch is standard, part number 116717-00.    
For solenoid driven Chexit devices shipped from the factory prior to 8-24-2015, the RX switch is ordered as a "Special CX-RX switch" by SSC or distributors.  The switch may only be installed o...
See letter excerpt below.  Parts are no longer available.Effective June 30, 2000 Schlage Commercial is announcing the obsolescence of the ME-Series and ULTIMA 505 bright brass finish option fo...
The ME trim was discontinued in 2001 and no longer available.
The micro-switch with two orange wires is probably the Chexit switch assembly for devices shipped prior to 8-24-2015 with solenoid driven, part number 13-065-00. 
In order to reset a login for HandNet for Windows, its database has to be modified by a qualified technical support representative.  A user database recovery service is a billable service...
Chexit devices shipped after 8-24-2015 with motor driven:If two pin REX connector cable is plugged into the Chexit module and Module REX LED is OFF, the RX switch is defective and needs to be repla...
Chexit devices shipped prior to 8-24-2015 with solenoid driven:If Chexit device goes into alarm with fast flashing red LED after the rearm time, the RX switch may be out of adjustment or defective....
All inquiries from a customer (Voice mail, Email, Call) regarding specific product information because of an incident, lawsuit or lawyer involvement please send information to Tracy Jaques, tr...