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Resolution: To obtain product certification forms:Download the BAA Catalog on the Allegion website Complete the information requested in the the BAA Catalog with a detailed copy of the prod...:

Is a Steelcraft Tech Data Manual available?

Resolution: A current PDF copy of the Steelcraft Tech Data Manual is available on the Steelcraft website and can be downloaded here.To order a printed copy of the Steelcraft Tech Data Manua...:

FastTrack program information

Resolution: Allegion Employees can access the distributors’ “My Allegion Portal” thru The Frontline Home Page: Click on “My Allegion Distributor Portal” located in the navigation menu on the left si...:

Common wiring diagrams

Resolution: Electronic Protocols: Access Control Door with electric trim Access Control with electric strike Access control with electric strike and LCN 460...:

How to submit a request for a Schlage special?

Resolution: Process Highlights:Upon receipt the Innovation Center Product Request Form coordinator will assign an RFQ#, review, and clarify the request as neededWithin 5-working days your request will be eithe...:

Why is the AD300 blinking Green and Red?

Resolution: Recognize the AD300 when first powered, or when recovering from a power loss, may NOT be fully functional for two minutes until the AD300 super capacitor is fully recharged....:

How do I contact Schlage Biometrics Technical Support?

Resolution: To contact technical product support for Schlage Biometric Solutions products:Telephone: 877-671-7011, Option 2 (Product Support), Option 8 (Readers, Credentials, Biometrics)Email: read...: