Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
Automatic operator door will not close
”
RELATED FAQS
Question
Answer
What are ElectroMechanical Automatic Operators?
Resolution:
ElectroMechanical Automatic Operators are designed to automatically open when activated. The Benchmark Series are Medium Duty "Commercial" automatic operators, often used on of...:
What power supply is required for two EL devices and one LCN auto operator?
Resolution:
Von Duprin PS914 x 900-4RL supports two EL with two auto operator.:
What power operator is recommended/used for occasional activation with mainly manual traffic?
Resolution:
The 4630/4640 Series operator is designed/recommended for a door that will see mostly manual traffic with the occasion automatic/ handicap operation.:
Can the 4630/4640 cylinder only be replaced?
Resolution:
The 4040(XP) door closer can be used as a temporary replacement in a 4630/4640 operator to provide manual control of the door while the 4630/4640 closer cylinder is being repaired or a replacement ...:
Does LCN repair or sell rebuilt closers?
Resolution:
Because of the new extended LCN warranties and the desire to be consistent across the entire Allegion premium brands, LCN will be moving away from offering an out-of-warranty repair service beginni...:
What causes a Senior Swing door to hang open and not close?
Resolution:
First, turn off the power to the Senior Swing. If the door closes, check controller for a constant activation signal from an activation device. If door continues to hang up and will not close...:
How do I get service on my Astro Swing operator that isn't working properly?
Resolution:
LCN does not does not have or supply any information for the old (obsolete) "High Energy" Dor-O-Matic Sliding doors, Bi-Fold doors or Astro Swing doors. You MUST be AAADM certified to work on, or g...:
How do you install a Senior Swing 9540 on one leaf of a double door?
Resolution:
Surface Mounting - A 9542 HDR2 (Double Door Header) and a 9540-18 mounting plate can be used on the active leaf. A manual closer with a PA (parallel arm) can then be installed on the inactive leaf....:
How do you adjust the hold open time on a 4600 (4630/4640) operator?
Resolution:
To adjust the hold open time on a 4600 (4630/4640) operator:Press the "MODE" button on the control box 1 time to get into programming mode. The "YELLOW" mode indicator LED next to "HOLD OPEN TIME" ...:
Will a 4640 operator open the door in windy conditions?
Resolution:
The 4600 operator is designed to meet the ANSI Code 156.19 that limits the opening force to a 15 lbs. By code and design, the operator must stop opening the door when an obstruction or resistance ...:
Can a 4640 operator be mounted on a Flush Ceiling application?
Resolution:
4640 Flush Ceiling mounting requires a minimum 1-3/4" Header, and a minimum 3-3/4" Top Rail on the door.:
What can be done for a door that will not close against wind pressure?
Resolution:
To correctly answer this question, we need to know how much more force is required to get the door closed. They could try turning the Rod & Shoe over (short side of shoe towards the hinge), or ...:
What would cause a Senior Swing to open too far?
Resolution:
The Senior Swing operator is designed to power open the door to 90°. The built in dead stop (in the gearbox) prevents it from opening any further. If the Senior Swing operator is opening to far (pa...:
What would cause a Senior Swing to open only 10 degrees and then close?
Resolution:
Issue/Symptom – upon receiving an activation input the Sr Swing gearbox opens only about 10 degrees and then returns to the close position. Unit will never learn opening nor function pro...:
Why would a Falcon 8200 operator have an inconsistent opening?
Resolution:
An inconsistent opening is normally caused by the arm not being installed correctly. The arm must be installed while the operator gearbox is in the full open position, and the door at 90° open posi...:
What operator is best for high traffic automatic use.
Resolution:
The Senior Swing 9500(IQ) or 2800(IQ) series operator is designed to for "High Traffic - High Abuse" areas.:
What would cause my 4600 (4630/4640) Series operator to keep trying to open and squeal after opening to 90 degrees?
Resolution:
"Opening Force" adjustment could be set to strong (high). This adjustment is a turn pot adjustment which can be found on the controller. Try adjusti...:
Can a 9500 series operator on the push side be used with Cam lift hinges?
Resolution:
The Senior Swing will work with Cam Lift Hinges as a PUSH SIDE MOUNT 9542/9553/9563 only. Maximum 3/4" lift. Maximum 15 pounds force to push door up the Cam Lift Hinge. Cam Lift Hinges WILL NO...:
Can a 4600 operator be mounted with pivots?
Resolution:
On a single door take the mounting dimensions from centerline of pivots (offset or center) On a pair of doors, depending on the door width and pivots being used, the operators can bu...:
What is the difference between a 4630 and 4640?
Resolution:
4630 Single Arm/Track style. Mounted on the Pull Side of the door. Non Handed 4640 Double Arm style. Mounted on the Push Side of the door. Non Handed:
Can I make a wireless activated 4640 operator work as alternate action?
Resolution:
The 8310-865 RF receiver contacts (N.O. and COM) would connect to terminals 15 & 17 (the alternate action input) on the 4600 operator. The first activation would open the door, the s...:
What is the LCN fluid - "Liquid X" - temperature range?
Resolution:
The LCN closer fluid "Liquid X" will perform without variation between: -30° F to +120° F - for manual closers. +35° F to +120° F - for electrical closers and a...:
Why does the auto operator not open the door when installed with a Chexit?
Resolution:
Chexits are NOT electric latch retraction devices, therefore the latch will not retract and allow the opener to swing the door open. Chexits block and unblock the latch. In order for a Ch...:
What power supply do I need for my 2 QELA devices with LCN auto operator?
Resolution:
Use the PS902-2RS power supply with LCN auto operator on single door, PS904-2RS power supply on double door and PS904/906-2RS-2RS for 2 pair of QELA is required for basic operation with a...:
How do I program my device?
Resolution:
The programming processes for Allegion devices can be both product and features specific. Some products programming processes are electronic in nature, others are physical in nature. &nb...:
What are Pneumatic Automatic Operators?
Resolution:
Pneumatic Automatic Operators are used in areas where electrically operated devices are not convenient or permitted. Consists of a modified, heavy-duty door closer for manual oper...:
What are Electro-hydraulic Automatic Operators?
Resolution:
Electro-hydraulic Automatic Operators are: Designed for manual opening applications where there is occasional need for automating the door to meet ADA requirements. Electrically powere...:
Can a Senior Swing 2850 or 2860 be used on a Double Egress (DE) door?
Resolution:
The overhead concealed operators (2850/2860) will not work on a Double Egress frame because the doors are not in the same plane. You will have to use the surface mount (9553 / 9563) on Double Egres...:
Can an auto operator be installed on a Dutch door?
Resolution:
Yes, an automatic operator can be installed on a Dutch door. The operator must be installed on the top leaf of the Dutch door. Only the top half will open unless the top and bottom leaves (se...:
Why would a 4600 not open a full 90 degrees?
Resolution:
A 4600 (4630/4640) not opening to a full 90 degrees could be caused by a couple things: The Opening Force could be set too low. Try increasing the opening force adjustment on the contr...:
What would cause a Falcon 8200 (8230/8240) operator to slam the door closed?
Resolution:
The Benchmark 9100 series and Falcon 8200 Series operator will allow the door to slam if: The motor is not connected (plugged into) the controller as the closing speed is controlled by a c...:
Can you operate a Doromatic EL 1490 with an LCN power supply?
Resolution:
This is not possible. Due to the device's 16 Amp in-rush it would require it's own PS914-2RS which will power 1 or 2 devices.:
Can a Cam Lift hinge be used with LCN closers?
Resolution:
Cam Lift hinges can only be used with LCN door closers that have a "Regular" or "Reg hold Open" style arm. Locating the Closer and Arm from the centerline of the pivot point of the cam lift h...:
How do I get a Size 1 (ADA) closer to close against air pressure?
Resolution:
If an Size 1 (ADA) closer is set to 5 lbs. opening force, it will only have about 3 lbs. (60/70%) closing force. If the closer will not close against air pressure, but the ADA requirements have to ...:
What power supply is needed for EL devices?
Resolution:
You can use a Von Duprin PS914 power supply with any of the following option boards depending on the application. 900-2RS board will power 1 or 2 devices that do not require timing from pow...:
What is an astragal?
Resolution:
An Astragal is an applied molding attached most commonly to the meeting edge of doors to: Protection against weather conditions Minimize the passage of light between the doors Retard the passa...:
What is the difference between the Senior Swing 9540 and 9530 Series power operators?
Resolution:
The 9542 is the single door operator that mounts on the "push side" of the opening with a REG arm. The 9531 is the single door operator that mounts on the "pull side" of the opening with a STD arm...:
How do you install the arms on a 9100 Series Benchmark operator?
Resolution:
The installation of the arms with the Benchmark and Falcon Swing Door Operator is similar to the Sr. Swing Series . The arms are installed with the main activation input shorted, the gearbox at the...:
What is power boost on a Benchmark operator?
Resolution:
Power Boost is a positive latching feature that increases the latch force, to over come building stack pressure or door weather stripping, etc, if the door stops before coming compl...:
What is the power draw of a Senior Swing series operator?
Resolution:
The Senior Swing (2800/9500) Series operator has a 120VAC @ 2.5 Amp current draw for a single door (2811/9531/9542) or simultaneous pair(2853/9553). The independent pair units (2863/...:
Does the 4600 Series (4630 4640) operator have a built in relay?
Resolution:
Yes, the 4600 Series operators have a built in ES (electric strike) relay that can be used to unlock a strike, maglock, or EL device before opening the door.:
What special template (ST) is used with the 2030 closer and a low profile track and roller?
Resolution:
The 2030 closer requires a minimum 1-3/8" top rail on the door for the standard track. For a top rail less than 1-3/8" and as narrow as 1", you could use the l...:
Are multiple narrow lights available?
Resolution:
Yes. Multiple glass lights are available on specific door series as a special option as noted below: L-Series and SL-Series: Core options - Standard honeycomb, polystyrene, polyurethane Lig...:
What would cause a 4600 operator to click a few times when the actuator is pushed, but not open the door?
Resolution:
If a 4600 clicks, but won't open the door: Verify proper connection of all the control box connectors. Verify correct manual operation of door. Verify actuator connections and any strike/maglo...:
What would cause a 4600 Series operator to open up and intermittently stick open?
Resolution:
If manually it opens and closes fine, check to make sure one of the actuators is not getting stuck in the on position. Verify that the "Operating Indicator" LED's -- "POWER and SAFETY CLEAR" LED's ...:
Can a 9100 series Benchmark be used on a high traffic exterior door?
Resolution:
The recommended application for the 9100 series Benchmark operator is low traffic exterior doors, or low/moderate traffic interior doors. The Benchmark series operator "is not" recommended for use ...:
Will the Falcon 8200 series operator burn up if someone tries to open it when the door is locked?
Resolution:
Any good secure setup and installation should be getting an open signal that has already gone through credential access first (ex……card reader, keypad, Key switch) and ignoring a locked door. ...:
Does LCN have a closer or operator for sliding doors?
Resolution:
LCN does not offer any products for sliding doors.:
Will the 4600 series operator be damaged if activated when the door is locked?
Resolution:
Any good secure setup and installation should be getting an open signal that has already gone through credential access first (ex……card reader, keypad, Key switch) and ignoring a locked door. ...:
What is a Cam Lift Hinge?
Resolution:
Cam Lift Hinges are specially designed hinges used mainly on acoustical door assemblies. The Cam Lift Hinge lifts the door during its travel and seats the door bottom for a pos...:
What does a blinking TROUBLE LED (D1/D2) mean on my PIM400-TD2?
Resolution:
a) One blink of the TROUBLE LED means the AD400 on this channel has low AA batteries. Install fresh batteries. b) Two blinks of the TROUBLE LED means the AD400 on this channel is not communicating...:
What does a blinking TROUBLE LED (D1/D2) mean on the PIB300?
Resolution:
3) Five blinks of the TROUBLE LED means that the AD300 on this channel has used cache mode to allow access during a communication loss with the PIB300 or the Access Control Panel. Press the LINK b...:
On which closer is the fusible link arm available?
Resolution:
The Fusible Link arm is available with the 4010, 4020 and 4110 series closers. They all use the same Fusible Link arm. The UL Listing number is for the Fusible Link arms is R1943.The 4010 Series ca...:
AUTOMATIC OPERATOR
Resolution:
Power Operator, Autoequalizer, 4600, 9700, 9500:
What is the minimum door opening width for mounting the 4640 or 4630 on a double door?
Resolution:
The minimum door opening width (for mounting a pair of 4640 or 4630 operators on a double door) is 72" wide (2 - 36" door leaves). Mounting the 4640 or 4630 on a double door that is less than 72" w...:
How do you order a Senior Swing header for a 2810 on one leaf and a 2010 on the other?
Resolution:
LCN does offer a 2810 Senior Swing / 2010 manual closer combo for a pair of doors. Both units contained within the same Senior Swing header. To order a paired operator with a 2810 o...:
How do I determine the hand of a door?
Resolution:
Go to the push side of the door opening. See above illustration. If door swings out to the left, it needs a left hand door closer. If door swings out to the right, i...:
Is the 900-4RL card required when using a Beesam auto operator?
Resolution:
Depends on the application. If the Beesam Auto Operator you are using has the timing relays and output contacts available in it you could possibly use the 900-2RS option card. This is d...:
AUTO OPERATOR
Resolution:
4600, 9700, 9500, LCN, Dor-o-matic, handicap opener:
AUTO OPERATOR FUNCTION
Resolution:
AO:
Can a door have an INPACT device and glass lights?
Resolution:
Glass lights available:Standard Glass Lights - The N4, N5 & V lite can be used at standard locations without any modification.Glass Light Options - Other glass lights are available but have lim...:
How close can the top hinge be to the top of the door?
Resolution:
The minimum top and bottom butt hinge locations are as follows: To the hinge centerline: 4 1/2" and 5" hinges = 5 3/8" is the minimum location from top of door to centerline of the first hi...:
What is the minimum and maximum reveal for a 9500(IQ) Series Senior Swing operator?
Resolution:
The 9542(IQ), 9553(IQ), 9563(IQ) surface mounted Senior Swing(IQ) with a regular arm, mounted on the push side of the door, can handle a reveal from 1 1/8" up to 10".The 9542(IQ), 9553(IQ), 9563(IQ...: