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Schlage Electronics

Resolution: CO-200 cannot be reset to defaults using the procedure listed in the CO-200 user guide, page 10, this is a known issue. The CO-200 demonstration units, sent to SSC and Dealers, may have shi...:

What Proximity technologies do XceedID readers support?

Resolution: ISOX card technology is no longer supported - contact XceedID sales:

What is the Buy American Act (BAA)?

Resolution: BAA/ARRA stand for Buy American Act and American Recovery and Reinvestment Act. A brief description of some of the federal requirements can be found in the BAA Catalog on the Allegio...:

Why doesn't full rotation of the AD or CO Series Exit Trim (993) outside lever fully retract the Von Duprin 98/99 Exit Device latch?

Resolution: - AD Series and CO series products require that the Night Latch (NL) screw is installed in the exit device. Be sure this screw is installed- Exit hardware and strike must be properly mounted ...:

How to Identify a Programmable Lock

Resolution: Visual identification of programmable locks.: How many buttons does the lock have? Ø 6 Buttons o Are the buttons surrounded by metal or black plastic? § Metal – Cobra §...: