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Schlage Electronics

Upgrading any AD-Series lockset to an AD300 - power restrictions

Resolution: Connect 12VDC or 24VDC power supply to the AD300 lock before attempting HHD communication.:

AD-Series credential readers mounting screws hole thread issue

Resolution: Manufacturing issue resolved after Oct 4th 2010: Some Credential Readers have been manufactured with residue in the mounting holes . These units will not accept the 10x24 mounting screws. Such...:

What Proximity technologies do XceedID readers support?

Resolution: ISOX card technology is no longer supported - contact XceedID sales:

What is the Buy American Act (BAA)?

Resolution: BAA/ARRA stand for Buy American Act and American Recovery and Reinvestment Act. A brief description of some of the federal requirements can be found in the BAA Catalog on the Allegio...:

Why doesn't full rotation of the AD or CO Series Exit Trim (993) outside lever fully retract the Von Duprin 98/99 Exit Device latch?

Resolution: - AD Series and CO series products require that the Night Latch (NL) screw is installed in the exit device. Be sure this screw is installed- Exit hardware and strike must be properly mounted ...: