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FAQs

Can you purchase the SEM armature mounting plate by themselves?

Resolution: Unfortunately, the armature mounting plates and clips are not individually sold. These will come in the SEM - 515 screw packs:

Are the power cables for the Falcon 8200 and Benchmark 9100 the same?

Resolution: The 8230-3498-2A and the 8240-3498-2A and the 9130-3498-2A and 9140-3498-2A 29” power cables are the same. The benchmark has two other cable options that are longer.:

F 25 R / 25 R-2

Resolution: Above applications available with L function. Specify F-25-R-L-2 or 25-R-L-2, handing and finish. Cylinders sold separately. Compatible cylinders include: § Device side: Schlage rim cylinder 20-021...:

98/99 -2 /-2si on larger doors than 1 3/4"

Resolution: Not at this time, engineering still working on. Only working on 1 ¾” doors :

98/99 -2 / -2si options NL drive screw

Resolution: The trim lock tumbler on the back of the device must be in the UP (unlocked) position before device is installed. This allows the trim to retract the latch when the push side cylinder is unlocked:

98/99 -2 /-2si

Resolution: New applications requiring both device and trim must be ordered with the 996-2 trim.Examples:99L-2SI x 996-2XP99L-2 x 996-2When addressing existing applications, it is ideal to order the conversion...:

What are the specs for the B520-653 Tailpiece?

Resolution: The overall length of the B520-653 is 2.875" with break off points on the bar 0.20" apart.Reference the drawings below to determine the length you need:See drawing here for length and break off poi...:

What is the thickness of the L9000 armor front?

Resolution: The dimensions of the L9000 standard armor front are 8" x 1-¼" x .087"The dimensions of the L9000 optional 1-1/16" face armor front are 8" x 1-1/16" x .087":

Can the LV/LMV9000 be ordered less complete trim?

Resolution: Due to the functionality of the LV/LMV lock, less complete trim is not offered.:

Touchscreen Icon Guide for Schlage Encode locks (BE489, FE789)

Resolution: Communication Icon:Flashes when lock is connecting to WiFi to check for updatesLow Battery IconFlashes after code is entered when battery is low.Solid when battery is critical. The lock will not wo...: