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FAQs

What Platforms is the Schlage Encode Lever Compatible With?

Resolution: The Schlage Encode Lever is designed for seamless smart home integration and is compatible with several popular platforms, including:Schlage Home App: Manage and control your Schlage Encode Lever r...:

How do I disable the built-in alarm on the Schlage Sense?

Resolution: The Built in alarm can be disables in a few different ways.You can wait and after a short period of time the alarm will turn off.You can unplug the wire running to the battery tray.You can disable ...:

Is there a QEL option or kit for the Von Duprin 22?

Resolution: Both the QEL option and QEL Conversion Kit are available for the Von Duprin 22. The 22 QEL Conversion Kit will only retrofit 22 Series devices made after December, 2021. Reference install...:

Can you convert the Discontinued ND75 to ND78?

Resolution: To convert from the old ND75/95 to the new ND78/98 a chassis replacement will be necessary.ND78 Chassis - 47277080-KITND98 Chassis - 47277079-KIT:

Can the LM9200 be used with an electric strike?

Resolution: Schlage's LM9200 series was not designed for or tested with an electric strike.:

Can a thumbturn cylinder be used in place of the thumbturn on the L9000 series?

Resolution: Although it is not recommended to use a thumbturn cylinder on a L9000 function that uses a regular thumbturn, consideration should be given to the following if a thumbturn cylinder is desired to be...:

Does the Falcon H2171 ship with an emergency key?

Resolution: Yes. The 61-509 emergency key ships with the Falcon H2171.:

Will a Corbin Russwin Master Ring cylinder fit into a Schlage mortise lock?

Resolution: Neither Schlage or Falcon make a cam for a Corbin Russwin Master Ring cylinder to be used in a Schlage or Falcon mortise lock.:

Does Schlage have an ALX Troubleshooting Guide?

Resolution: Schlage offers a Troubleshooting User Guide for the ALX Series. Here is the link. :

Does the Schlage Encode™ Smart Wi-Fi Lever work with Apple Home Keys?

Resolution: The Encode Smart Wi-Fi lever is not compatible with the Apple Home App or Apple Home Keys. You can easily connect your Schlage Encode Smart Wi-Fi Lever with the Schlage Home app for remo...: