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FAQs

Are the HL6 Push and Pull paddles only offered in 630 AM?

Resolution: The HL6 Push and Pull paddles only can be ordered in 630 AM, see below for part numbers. Handle.10577= HL6 Push handle 630 AM (US32D) Handle.10578= HL6 Pull handle 630 AM ...:

How do you convert AD400-993R to S in field?

Resolution: You would need to buy the two spacer kits for the S sold separate in the service manual. The kits will come with the spacer and longer screws. AD400 needs two spacers; AD 200, 250,...:

Does the MT15 support Indala format credentials?

Resolution: No, Indala is a proprietary technology that none of our readers can read. :

Does Schlage Provide Key Replacements for Andersen or Pella Storm Doors ?

Resolution: Andersen and Pella use a Schlage keyway in some of our storm doors. However, this is not covered under the Schlage warranty. Additionally, Schlage does not offer replacement cylinders for Andersen ...:

What are Schlage's automatic wall holder specifications?

Resolution: Please click here for Schlage's automatic wall holder specifications.:

What are Schlage's wall bumper specifications?

Resolution: Please click here for Schlage's wall bumper specifications.:

What are Schlage's wall stop & holder specifications?

Resolution: Please click here for Schlage's wall stop & holder specifications.:

Can you order HL6-9000 Pull and Push paddles only in 630 AM?

Resolution: The HL6 9000 Push and Pull paddles only can be ordered in 630 AM, see below for part numbers. Handle.10593= HL6 9000 Push handle only 630 AM (US32D-AM) Handle.10594= HL6 9000 Pull ha...:

Can you enroll a mag stripe credential at the lock with a CO-200?

Resolution: Yes, but only if the reader has a Keypad on it. :

Where is the DPS located on the M490P?

Resolution: It is located behind PCB board between the board and the access cover. :