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FAQs

What drop plate is used with a 4040 Rw/PA?

Resolution: The 4040 Rw/PA can be mounted 3 different ways. The 4040-18 drop plate is used for the regular pull side mount. The 4040-18TJ drop plate is used for the top jamb push side mount. The 4040-18P...:

Why would you order a hinge with only the MON feature?

Resolution: The MON option with hinge would be used to monitor the status of the door; opened or closed based on the hinge position.:

Can I bypass the circuit board on a M420 M450 or M490: Unsupported voids warranty

Resolution: No the M400 series of mag locks may not operate direct wiring the power to the coils . Bypassing the circuit board or direct wiring the coils is not supported and voids the warranty ...:

How to trouble shoot the M400 series mag coils

Resolution: Disconnect coil connector and Measure resistance across RED and BROWN apprx 30-40 Ohms ; measure across ORANGE and BLACK apprx 30-40 Ohms; measure across RED and ORANGE open I...:

What are the frame hinge locations for a 9'0" door opening?

Resolution: From Head to top of each 4 1/2" hinge is 7 1/2", 36 51/64", 66 3/32" & 95 25/64". From Head to top of each 5" hinge is 7 1/4", 36 35/64", 65 27/32" & 95 9/64".:

-1601 Reserved error received when running Handnet for Windows

Resolution: This is a corrupt database error message. This can, in most cases, be corrected by running a compact/repair utility called Handnet_Repair.exe. This can be requested through our support email at rea...:

Are Securitech 8400 series lock available on the Paladin series door?

Resolution: The following Securitech products have been tested and approved for use on Steelcraft Paladin doors:5300 series devices- 3 point surface and concealed devices7300 series devices- 3 point surface an...:

What cylinder does the 512 TP NL use?

Resolution: A 1-1/8 through 1-1/2" mortise cylinder with straight cam per Step 4 of 512NL Instructions.:

What is a communicating frame?

Resolution: Communicating Frames are hollow metal frame fabricated such that a door is installed in each rabbet of a double rabbeted frame (2 doors total) to facilitate dual access and control of the opening, ...:

What is the minimum clear opening width required by ADA on a single door?

Resolution: The minimum clear opening width for ADA is 32" measured from face of door opened to 90 degrees to face of stop on strike jamb. There must be no hardware mounted to the door projectin...: