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FAQs

Can the Von Duprin E7500 mortise lock be converted from Fail Safe to Fail Secure in the field?

Resolution: No. Please replace the lock as converting the E7500 in the field requires that you order multiple components and significant experience with the E7500.:

What is the control bitting for Falcon 0 bitted cores?

Resolution: A zero bitted or 1 bitted Falcon SFIC core is combinated for the control key to be cut at all 4's. The 0-bit & 1-bit option was eliminated as of June 25th, 2022. :

What rods and latches does the 98/9957 use?

Resolution: The 98/9957 device uses 98/9927 surface vertical rods and latches.:

What changes on the 6111 electric strike when being used with a 55 Rim device?

Resolution: See special template 91-937_E for 6111 x 55 application. Special template was created because the 55 device is not listed compatible with the 6111 electric strike. ...:

Where are the instructions for the 330 dummy touch bar?

Resolution: On the web under installation instructions under 98/99 series exit device instructions.Link to installation instructions.:

Can a COR52 with an auto operator?

Resolution: A COR52 can be used with an auto operator as long as the auto operator is NOT located on the stop of the frame.:

What fire ratings are available on DW-Series Borrowed Lights?

Resolution: DW-Series Fire Rated Borrowed Lights are available in the following sizes: 60 minute (1 hour) rating = 2721 square inches of visible glass. maximum frame rabbet to rabbet dimensions = 78 1/4...:

What is the largest diameter hole that Steelcraft can provide for viewer preps?

Resolution: Non fire rated doors can be furnished with a maximum 3" diameter hole for viewer preparations.Fire rated doors have a 3/4" maximum holes size unless otherwise listed by UL or ITS/WHI. Viewers must ...:

What type of torx screws are available with AD-Series and CO-Series locksets?

Resolution: Seperate screw packs can be ordered for Cylindrical, Mortise or Exit (993) lock types. See attachment for kit Part Numbers:

What Von Duprin device works with a Kaba Ilco LP1000?

Resolution: We do not do testing on other manufacturer's trims to work with Von Duprin exit devices. You will need to contact Kaba Ilco.: