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FAQs

What happens if you put 1GB sd card into GT400 3.2.18? Will it work and just read as 256MB?

Resolution: It will work OK, but the terminal application will think it is a 256MB device and only use a quarter of it.:

Does the 672 and 692 include a Door Loop?

Resolution: The 692 includes a 18" door loop, the 672 does NOT.:

Is there an old CM993 without a battery pack?

Resolution: Yes, but it is now replaced with the AD/CO - cannot activate old electric latch:

What are the part numbers for the 34 or 58 mortise lock bodies?

Resolution: The only parts that are available for 34/58 for mortise lock bodies are: 091032 Aux Bolt Spring Pack of 10 091031 Dog Spring Pack of 10 091030 Thumb Spring Pack of 5:

What is the Part# for USB cable for the Snap programmer

Resolution: P770632:

What is the model of the lithium battery used in CM and CL Locks

Resolution: Brand is a Panasonic BR1225 and can be bought from a local electronics store.:

Can I have multiple Hand Held Devices (HHD) coupled to the same lock?

Resolution: The Coupling Password is compared whenever an HHD is trying to adjust lock configuration settings or downloading door programming files.:

What do I need to use a fire alarm board with a PS914?

Resolution: The Basic PS914 power supply will not accept a 900-FA fire alarm board. 900-8F option board is required with PS914 power supply to accept 900-FA fire alarm board (900-8F is an adaptor board for...:

What parts are required with NLon the 5547 with pull by others?

Resolution: The 555NL cylinder assembly must be ordered.:

Can the Von Duprin 9947 metal door device be converted to the 9947WDC wood door device in the field?

Resolution: The Von Duprin 9947 metal door device can be converted to the 9947WDC wood door device by purchasing conversion kit number 050134-XX. This conversion kit is only for the panic version only. Fire ...: