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FAQs

Why does an AD or CO lock get a low indication battery when installed?

Resolution: Remove plastic insulator film from below the coin cell. YOU MUST PRESS S1 TO REBOOT FIRMWARE - S1 located at 8 o'clock from IPB:

Why is the Von Duprin exit alarm ALK going into alarm on it's own?

Resolution: The following may cause the ALK to go into alarm: Make sure red and blue wires on the RX switch are connected to the exit alarm ALK terminal block and yellow wire is taped off. Check the red an...:

Can a Von Duprin EL device be converted back to mechanical?

Resolution: An EL device can't be converted to mechanical device. If the device is not connected to the power supply, it would function mechanically but no mechanical dogging option.:

How do you convert the 914KIL trim to NL function?

Resolution: The KIL Instructions will show you how to convert trim to Night Latch(NL) function.:

Why is my electrified T lock lever feeling warm?

Resolution: Normal for the lever to feel warm due to the electrification of the solenoid in the lock. :

Is a CX99L-NL available?

Resolution: CX99L-NL is available but the key from the outside will not retract the latch bolt when the Chexit device is armed. CX requires a card reader, keypad, key switch, etc. on exterior side to shunt the...:

Can the EL or QEL conversion kit be used on the old Von Duprin 33/35 exit device?

Resolution: Current EL and QEL baseplate conversion kits can be used on all latching types of the 33/35 series (non "A" version which were manufactured prior to 2003). At one time, the obsolete black EL ...:

How do I manually change PIN length on an AD200?

Resolution: Beginning with Firmware Packages ADFwPkg 2.16.3 and COFwPkg 1.20.0 the PIN length can be manually changed for AD200 and CO200 locks as follows: 1. Press {programming code (default is 97531)} then ...:

What is required to be ordered with the Chexit?

Resolution: The following are needed for a basic installation: Fire alarm contact is always required with Von Duprin Chexit device. 1 1/4" Mortise cylinder with straight cam is required&nbs...:

What type of switch is in the 701RD

Resolution: 701RD is a SPDT contact set: normally open, common, normally closed: