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FAQs

Who sign's Certificate of Compliance forms?

Resolution: These normally go to quality manager at the factory where the product ships from. See here for an example of a blank COC form. :

What is the difference between a POS and BKY for a 2800 series Sr. Swing?

Resolution: First, these options are only used for a 2800 concealed series Sr. Swing that’s being used with center pivots. In this situation, the operator will become the head frame of the opening, and just ...:

Can the 9100 Benchmark operator be used with the 8310-3889 safety sensor kit?

Resolution: The 9100 Benchmark is not compatible with the 8310-3889 kit. If an 8310-877 header mount safety sensor is needed with a 9100 Benchmark, follow the below wiring.:

Can the 9100 Benchmark be used with an LO-21P device from BEA?

Resolution: Unfortunately, the 9100 Benchmark is not compatible with an LO-21P module. :

Can the 8200 Falcon operator be used with the 8310-3889 safety sensor kit?

Resolution: The 8200 Falcon operator is not compatible with the 8310-3889 kit .If an 8310-877 header mount safety sensor is needed with an 8200 Falcon operator, follow the standard wiring shown in the 8310-877...:

Can the 8200 Falcon operator be used with an LO-21P device from BEA?

Resolution: Unfortunately, the 8200 Falcon operator is not compatible with an LO-21P module.:

Does the 8310-877 HMSS / Bodyguard have different wire colors for the 8310-846 harness if it’s purchased directly from BEA?

Resolution: Yes, the BEA harness and LCN harness are different. The LCN version is unique as it has a connector on one end that plugs directly into P1 for the Sr. Swing whereas BEA’s version has no connector f...:

What is the clearance required at 90 degrees, between the door and wall for a pull side mount using the 6440XP?

Resolution: The 6440XP protrudes off the door 3 3/4" so that would be the absolute minimum space needed for clearance in this mounting.:

Does the ALX have a drive in latch offering?

Resolution: The ALX does NOT have a drive in latch offering. :

Is there a plug available to fill a hole in the door prep for the thumbturn on Schlage L9000 mortise locks?

Resolution: For sectional trim, Schlage does not offer a plug to fill the thumbturn hole in the door prep for an L9000 mortise lock. The hole can be covered by switching to escutcheon trim wh...: