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FAQs

Resolution: The 1040 and 1050 are obsolete closers made in the 50's, 60's, and 70's. The 1260 or 1460 will work as replacements, but they are not direct replacement.:

Are the mounting tabs for the EPT-2 and the EPT-10 available?

Resolution: The mounting tabs are not available for the EPT2 or EPT10.:

Is there a alarm kit that can be added to the 1690?

Resolution: Not that is fully self contained in the device but Customer could add the RX switch to the 1690 and use a 1910 horn from Schlage Electronics or equivalent to sound alarm when pushpad is p...:

I don't see couple to device on the HHD.

Resolution: Log out of the SUS software and then log back in as the Manager not Operator.:

What keyway or section is shipped with the 914 KIL-IC?

Resolution: The 914KIL-IC trim is shipped with a Small format interchangeable core (SFIC) in a 6 pin "A" section/keyway. A comparable core from Falcon would be the C646 (uncombinated - no pins) or C...:

Is there any way to purchase the Von Duprin Auxiliary Fire Latch (AFL) by itself?

Resolution: Installation Sheets: T-5494 for HM Doors W-5494 for Wood Doors:

Why is my cylinder retracting the latch on my 99L device?

Resolution: The NL screw may still be installed in the center case cam, remove the NL screw per the attached instructions. 98/99 device function for trim:

How do I use an AD-Series Relay Board (RLBD)?

Resolution: This RLBD data sheet can also be found at Schlage/Technical Support. RLBD DataSheet :

What exit device is weather rated?

Resolution: The Von Duprin 98/99 rim and 98/9927 surface vertical rod exit devices are now available with the Outdoor Defense (OUT) option.Devices with the OUT option have a specialized coating applied to mech...:

Does Von Duprin have a fire latch that will go into the floor?

Resolution: Auxiliary fire latch is tested only from door to door latching by Von Duprin. Some door manufacturers have tested our devices LBR and use additional fire latches to pass the fire test. Contact the ...: