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FAQs

Can I buy parts for the LCN SEM magnets?

Resolution: Yes, you can purchase individual parts for the LCN SEM magnets: Magnet Core -516, Armature -828, Cover -72, and Fastener Kit with Bracket -515.:

What causes am ME Series closer to creep shut (creeper)?

Resolution: If an ME Series closer creeps shut or will not hold open, Verify proper voltage is being supplied to the closer, if correct Check the on/off switch. Verify the voltage on the 2 pin co...:

Does the Inpact EL94/95 have the same solenoid as the EL devices?

Resolution: As of 1/16/2013, the 113189-00 EL INPACT SOLENOID/PLUNGER ASSY is no longer available.:

Are the wireless RF Communication boards effectively equal and compatible with the Wireless products line

Resolution: Yes, all COM400 communications boards are compatible and interchangeable.2.2a, 2.2d, 2.3a are the possible version currently in the field with 2.3a in current production:

Why is there no coin cell battery in my WRI400?

Resolution: The coin cell battery is not used by the WRI400.:

What took the place of the Von Duprin 873-DE option board?

Resolution: The delay egress is controlled in the exit device (Von Duprin Chexit), the magnetic lock, or other locking device.:

Are the two CT5000 / WRI400 readers independent?

Resolution: CT5000 / WRI400 has two reader interface inputs/outputs. The connections are labeled READER1 and READER2, The CT5000 / WRI400 with two READERS has access rights for one door o...:

Express - software freezes when generating program files or accessing audit information

Resolution: Possible corrupt door or audit file in sync folder location. Delete door files and audit files (files with a .D and .A and .K extenstion) in the sync folder location of ActiveSync on XP&...:

Can a CO200 bought as a storeroom function be converted to a privacy function in the field?

Resolution: No the CO series is meant to always be how it came from the factory/how it was ordered. No configurations like the AD series. That’s why you don’t see kits to make it a different func...:

Can LCN closers be installed outside in the elements?

Resolution: The LCN closers are not designed nor intended to be exterior mounted in the elements. :