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FAQs

Is the Falcon 955 padlock available with non-Falcon keyways?

Resolution: **As of July 2023 the 955-1P, 955-2P and 955-6P have been discontinued and will no longer be offered** Falcon 955 padlocks can be specified with the following non-Falcon keyways: :

What are the Falcon Z keyways?

Resolution: Falcon introduced the Z keyway family for restricted interchangeable core (IC) in 2019. Keyways are Z12, Z13, Z14, Z23, Z24, and Z34. There are no multisection keys. :

What are Falcon X keyways?

Resolution: Falcon introduced the X keyway family for restricted interchangeable core (IC) in 2018. Keyways are X12, X13, X14, X23, X24, and X34. There are no multisection keys.:

What are the latch requirements for a UL listed door?

Resolution: Single-point locks and latches with 1/2-in. minimum latch throw are intended for single-swing doors, and latches with 3/4-in. minimum latch throw are intended for the active door of doors mounted i...:

Can the L9453 mortise lock be ordered with an indicator?

Resolution: the L9453 lock can not be ordered with an indicator. The additional rotation of the inside thumbturn would cause a possible false reading on the indicator. :

What templating is needed when using a 2030 closer and tectus hinges?

Resolution: Use the 2030 installation instructions for butt hinges and measure from the apparent centerline of the tectus hinge.:

What is the throw dimension on the LM9200 bottom latch?

Resolution: The bottom door gap (door to floor or threshold) cannot be less that 1/8" and cannot exceed 3/4". :

Is there a retrofit kit for Von Duprin ALK alarm kit?

Resolution: Yes, an ALK can be ordered as a kit and added to an existing mechanical exit device. The kit ships with the required request to exit switch, the ALK circuit board, and a device cover plate wi...:

How do I find a local locksmith or service person for my Allegion products?

Resolution: At us.allegion.com, the home page has a tab at the top of page titled Locators. Click on that tab, then enter your zip code, click submit :

What is the difference between the "OLD STYLE" spring & rivet package and the spring & rivet package for the HL6?

Resolution: The old style spring only has one coil, and the new spring has 3 or 4 coils.: