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FAQs

Resolution: The HSLR trim meets the guidelines set forth by ADA. See attached letter.:

Are there any Zero brand smoke seals for all-glass doors?

Resolution: We do not have any documentation that supports smoke and draft approval for glass doors regarding Zero brand seals. It is recommended to check with the glass door manufacturer for possible op...:

What is the maximum cut down for a Von Duprin mullion?

Resolution: For Von Durpin Mullions there is not a max cut down:

Can the 6400 be used with a Rim exit device?

Resolution: The 6400 electric strikes are used with the mortise and cylindrical lock sets.:

Can Von Duprin exit devices be cleaned with chemical solutions?

Resolution: No. Von Duprin exit devices should only be cleaned with mild soap and water.:

Why are the wires on the E996L gray?

Resolution: This could indicate high temperatures, possibly due to high voltage. Please ensure the power supply is providing the intended output, which will be 24V in most cases. &...:

Through Wire Template for Ives 4" hinges?

Resolution: Temporary template can be found below.:

What is the maximum door size and weight when using 91105F pocket door pivots?

Resolution: 91105F pivots are designed for pocket doors, usually used in cross corridors. The standard for how many pivots or hinges should be on a door is one pivot/hinge for every 30” of ...:

Is there a Glass Bead Kit (GBK) for the Von Duprin WS98/99/27/57?

Resolution: No, the windstorm devices do not have glass bead shim kits (GBK).:

What strike is supplied when HSLR trim is ordered for the L9000 mortise?

Resolution: 10-072 when deadbolt functions are ordered.10-144 (LH/RHR) or 10-145 (RH/LHR) when non deadbolt functions are ordered.: