Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Do we offer a longer spring for the 410S?

Resolution: No, but a piece of aluminum bar stock in the track in front of the spring is ok.Installer will need to position door where they want it , and then measure the length of block they will n...:

What is the replacement part number for the round neoprene gasket on a 8878AA?

Resolution: It's the 8303S-BK:

Can you clarify sizing information for 94/95 devices?

Resolution: The standard 94/95 device is designed to fit door openings from 2’-10” to 4’-0”, not net door sizes. Long-time customers may recall that the shorter version of the Inpact device originally was desi...:

Engage Wi-Fi requirements for the IT department

Resolution: When discussing how ENGAGE™ devices use Wi-Fi, provide this technical information paper to customer site IT departments. This note should answer IT department questions when scoping ENGAGE produc...:

Can a pair of 6300 electric strikes be used with a mullion? Is the 6300 electric strike fire rated for pairs of doors?

Resolution: The 6300 electric strike is only fire rated (UL10C, 3 hour) for single door applications.For non-fire rated openings, a pair of 6300 strikes can be used on a Von Duprin steel (not aluminum) mullion...:

What is the maximum undercut for the LM9300 series?

Resolution: Since Schlage does not dictate what type of threshold can be used with the LM9300, the maximum undercut should not be less than 1/8" and not greater than 3/4". The bottom rod should have a 1/2...:

What is the part number for the E996 trim cable for Allegion Connect (CON) applications?

Resolution: The package number is 106183. It includes a 4' cable that feeds through the exit device. One end has a receptacle to connect to the E996 solenoid wire plug. The oth...:

What grade of stainless steel are the 7100/7200 pivots?

Resolution: 304 grade:

Is a blade stop shim available for the 6300 electric strike?

Resolution: Von Duprin does not offer a 1/2" blade stop shim for the 6300 strike. It is furnished standard with a 1/16" shim. Additional 1/16" shims can be ordered separately as part #050804.:

Schlage Custom Series: Remove Knob or Lever

Resolution: All Schlage Custom Series knobs and levers are secured with an Allen set screw. Use the Allen wrench provided with your lock to remove the set screw.To Remove the Set ScrewLocate the Set Screw.Unfa...: