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FAQs

What are the door prep difference's between the Falcon H Series and the Falcon H2100 Series.

Resolution: Please see here for prep difference between the Falcon H and Falcon H2100 lock. :

Which Sargent cylinder will work in the ND lock when specified with the LD-SAR suffix?

Resolution: The Sargent C10-1 cylinder is their KIL cylinder. :

Resolution: As a default, Schlage cylinders and cores (including Primus) will ship with two operating keys. However, customers can choose not to receive keys and will be credited for each key they choose not t...:

Is the 631 UL listed?

Resolution: No it is not. It is not part of the Fire rating of the door.:

Can an Ives center hung pivot be electrified?

Resolution: No. Ives does not have electrified center hung pivots.:

Why does the L9000 Gen1 indicator cam not fit with an ADA turn?

Resolution: Prior to April 2017, ADA rose thumbturns supplied with L9000 locks used the same turn as the escutcheon trim. This turn is approxiamately 1/4" longer than a non-ADA rose thumbturn. This longer turn...:

What replaced the L583-333 interchangeable core cam screw?

Resolution: The L583-333 was replaced by the L583-200 in early 2000.:

What size hex key is required to install the set screw on the SL1 ligature lever?

Resolution: The set screw uses a 5/64" hex key.:

What size hex key required to install the screw on the SL1/SK1 thumbturn?

Resolution: The thumbturn set screw uses a 0.05" hex key.:

Is SL1 trim available for the LM9300 series lock?

Resolution: The anti-ligature SK1 & SL1 are not offered with LM9300. This is due to the fact the latches can create ligature points. :