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FAQs

Does Schlage have a Shear Lock Mag with DE?

Resolution: No. The only Shear Lock available is a GF3000 but there isn't a Delayed Egress option.:

How do you specify RS485 option when ordering Schlage MT15 readers?

Resolution: MT15-485:

On AD300, can the power input be on either the Comm Board or the main lock body?

Resolution: The power should go to the inputs on the COM300 board, it needs the power coming into it to charge the super cap on the COM300 board. :

Does M490P and M490 armature housing comes with the 2 magnets on the corners?

Resolution: The M490P has magnets on the housing but the M490 does not. When you order as a separate part you get the armature and housing for the M490P since it will work in both applications. But if they are...:

Is there a configuration card that disables report CSN for the Schlage readers?

Resolution: The reader does either secure sector or CSN, but not both unless it is iClass CSN. By default the CSN is disabled so that it can read the secure sector of our cards.:

Does the NDE lock stay unlocked after initial installation?

Resolution: The lock will be in an unlocked state. When the batteries are connected, the lock will perform a Power On Self-Test (POST). At the completion of the POST the lock will transition to a se...:

On the MT15-485, what does the A/Y and B/Z signify for RS485-B/Z, RS485-A/Y?

Resolution: Pink is A/Y and Tan is B/Z which is only on readers that have been ordered with 485 configuration. MT15-485 is printed on every reader's sticker. A/Y is negative or inverting pin, B/Z is the posit...:

LE template

Resolution: Document is available here: LE Template - Master (current as of Feb 2020) :

Are the springcage mounting posts removable on the Falcon K lock?

Resolution: The Falcon K lock mounting posts should never be removed to fit a door prep with no thru-bolt holes. :

Did the LCN Bollard Post mount bracket change?

Resolution: Around the end of February 2017, an improvement was made to the LCN Bollard Post mounting brackets to address the fastening of the bollard post to the bracket. The new design is much mor...: