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FAQs

Can I change the function of my AD series lock in the field?

Resolution: For an AD-200 you can change the function using the HHD under Device options -> Lock Properties -> Edit. AD-300 and AD-400 locks cannot be changed with the HHD but would be done by the acce...:

How far away can the control module be installed on a GF3000?

Resolution: Mount Control Module (f) in a remote and dry location, and no more than 15 feet away from lock.:

Can the M490DE-2 provide separate delayed egress for each door?

Resolution: No, the delay comes from the Master lock side and will release both doors simultaneously. You should be installing (2) M490DE mag locks if independent operation is required. This w...:

Does Schlage have a Shear Lock Mag with DE?

Resolution: No. The only Shear Lock available is a GF3000 but there isn't a Delayed Egress option.:

How do you specify RS485 option when ordering Schlage MT15 readers?

Resolution: MT15-485:

On AD300, can the power input be on either the Comm Board or the main lock body?

Resolution: The power should go to the inputs on the COM300 board, it needs the power coming into it to charge the super cap on the COM300 board. :

Does M490P and M490 armature housing comes with the 2 magnets on the corners?

Resolution: The M490P has magnets on the housing but the M490 does not. When you order as a separate part you get the armature and housing for the M490P since it will work in both applications. But if they are...:

Is there a configuration card that disables report CSN for the Schlage readers?

Resolution: The reader does either secure sector or CSN, but not both unless it is iClass CSN. By default the CSN is disabled so that it can read the secure sector of our cards.:

Does the NDE lock stay unlocked after initial installation?

Resolution: The lock will be in an unlocked state. When the batteries are connected, the lock will perform a Power On Self-Test (POST). At the completion of the POST the lock will transition to a se...:

On the MT15-485, what does the A/Y and B/Z signify for RS485-B/Z, RS485-A/Y?

Resolution: Pink is A/Y and Tan is B/Z which is only on readers that have been ordered with 485 configuration. MT15-485 is printed on every reader's sticker. A/Y is negative or inverting pin, B/Z is the posit...: