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FAQs

What is the diameter of the indicator rose on the B571 / D271?

Resolution: The indicator rose (B571 / D271) diameter is 2.84" :

Resolution: As of May, 2017: All technical, customer care, purchase orders, credit and invoicing questions should be directed to the Brio USA team at the number below: Direct Dial: (585) 319 5599&...:

Does LCN offer a 180 degree pocket closer for standard hinges or pivots?

Resolution: LCN does not offer a 180° pocket closer for conventional hinges or pivots.:

How to access LCN AS400 if CAUSER is disabled or locked out?

Resolution: If CAUSER is disabled or locked out, please use your own user id and password in the Client Access box (little grey box were you would enter CAUSER) to get to the AS400 system. The...:

Did Schlage offer an orange handheld key punch?

Resolution: At one time, Schlage offered the 40-111 handheld key cutter. This product was discontinued in the mid to late 1970's.:

NDE not reading cards

Resolution: Tips to try for a NDE/LE not reading cards 1. Ask what changed and if the cards ever worked. 2. What card model and brand are th...:

LE not reading cards

Resolution: Tips to try for a NDE/LE not reading cards 1. Ask what changed and if the cards ever worked. 2. What card model and brand are they using. 3. Try just a po...:

Are Schlage B250 series locks handed?

Resolution: The B250 series product line does not use any parts that requires prior knowledge of the door handing.:

Can the CS210 be installed into a 1 1/2" door prep?

Resolution: The CS210 requires both top and bottom bores to be 2 1/8".:

What is this black plastic piece insert for my ND lever lock?

Resolution: :