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FAQs

Can I install more than one gate lock with the GCK Gate Kit ?

Resolution: · No : The GCK Gate Kit is recommended for use with just one gate set up. :

Can combo fob IBF120 be used with Schlage Express to program locks Be367 ?

Resolution: · Yes the IBF120 will work · Confirm firmware for the BE367 is 1.28 :

Is the Pim-400- 1501 portion (EP-1501 SRAM ) backed up by a rechargeable battery when input power is removed.

Resolution: · Yes : This battery allows for retention of data for approximately two (2) weeks. · If data in the ...:

Can the front cover of on the Scramble be replaced ?

Resolution: · No, the scramble keypad is a sealed unit and no replacement parts for the front cover are sold.:

Which Mag Swipe card can be manual enrolled?

Resolution: · Mag 2 – card data is printed on card · Mag1, Mag3 - no card data is prin...:

Does the HHD show CC battery status on AD400?

Resolution: No it does not. &n...:

Can FIPS compliant AD locks be ordered with Keypad only?

Resolution: No - FIPS compliant locks must have a Multi-Technology Reader with Keypad.:

Can AD or CO Series locks be connected and programmed thru MS Tablet ?

Resolution: No, both the SUS Utility software and USB connector are proprietary and can only be used with Hand Held Device.:

How can I access my BE467 or FE410 if the battery completely dies?

Resolution: Use the "Battery Jump" feature. &nb...:

How can I set up to keep track of a group of user’s access in SMS Express?

Resolution: When users are created or edited, add them to a group that you name or choose an existing one. Then, when you want to all users in that group to have the same access, choose View by Door in A...: