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FAQs

Can the inside push button operate on an AD300 with a 40 function using a PIB-300, or is it required to use RS-485?

Resolution: The AD300 must be connected to a 485 partner that has the capability of understanding the IPB. Not all partners utilize the IPB. The PIB300 will not let the IPB work due to the Wiegand commun...:

What type of cam is used with the 650 Key Switch ?

Resolution: · Cam type is straight Part # L583-476:

Can’t link AD400 after re-classing lock from Ad200

Resolution: · Remove lock cover on the inside of lock · Reseat Ad400 communication board · ...:

Will the AD300 /AD400 work with a Precision 21 exit trim device ?

Resolution: · Not recommended- The competitors RX switch has not been tested with the AD300/400 / Access Control Systems · &n...:

Is the 390DEL the same template as the M490DEL

Resolution: · No- The template for the M490DEL armature and mag lock are different from the 390DEL.:

Falcon MA mortise RX switch working intermittently.

Resolution: There were a few complaints in 2015 with intermittent RX operation. The armature was not making good contact with the hub when the lever was rotated.This has been resolved as of August 31st, ...:

Will a CO200 retain a time zone setting if you program the users manually from the keypad afterwards?

Resolution: Programming via keypad has no time zone capability; they would have to FDR the lock to remove the Express file to manually program.:

Is there a template for a CO100 CY wood door that shows back set when it is 5 inches?

Resolution: There isn’t a template that shows all of the different back sets. The CO101 template, for example, is generic where it shows the back set and requires the center line to be moved over to the ...:

On the 7764 DPS, how much of a distance does the DPS need to be apart, before it will note a break in contact?

Resolution: 1/2" distance is required before break in contact will be noted.:

Are you able to daisy chain the Pim-400-485?

Resolution: Yes, but also have to set the RS-485 address on the PIM's so as to make sure the Hi/Lo settings are not overlapping. :