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FAQs

Resolution: In the 2nd quarter 2015, Pro-Lok discontinued several door prep tools/part numbers and replaced them with new tools/part numbers. The chart below indicates the discontinued part numbers (se...:

When was the Schlage L9000 series lock launched?

Resolution: The Schlage L9000 series lock was released in 1983 and replaced the Schlage K lock.:

Can you adjust brightness on a GT-400 LCD?

Resolution: No you cannot. If the LCD is dull or dim it will need to be sent in for RMA.:

What is included with the HHD product

Resolution: See the below attachmentsEarly HHD: BM-150RNew HHD: BM170:

How to return a LOCKDOWN mode to a normal state with the NDE80

Resolution: The NDE lockdown function credentials only function is to secure the lock and exclude other credentialsA pass-thru will be able to gain momentary access of a NDE in locked down mode.Only A Fr...:

Can the 24-R be used with the Von Duprin 6111 electric strike?

Resolution: The 24-R can be used with the Von Duprin 6111 electric strike. The 6111 has the same projection as the 299 strike and the Von Duprin 4854 electrified mullion has the same dimension...:

What cylinder options are available with the Schlage interconnected locks?

Resolution: CS200 Series - Standard cylinders, Schlage FSIC, SFIC. Deadbolt only (S210 is only available in this series)H Series - Standard cylinders and Schlage FSIC in both the deadbolt and knob. ...:

Why does the L9000 electrified motor not consistently lock or unlock?

Resolution: Validate the proper power is being supplied to the lock as well as proper installation. If the power and installation requirements have been met then the locking link and spring intera...:

AD / CO Competitor cylinder offering

Resolution: As of March 25, 2015LD SAR Less Cylinder, Sargent (10L + 11L), 6 Pin KIL JD SAR Less Cylinder, Sargent 6300, 6 Pin FSIC LD CO6 Less Cylinder, Corbin 2000-033, 6 Pin KILJD CO6 Less Cy...:

Using a KP2000 with the M490DEP, how many wires will go from the KP2000 to the M490DEP?

Resolution: Two wires, NO and C from the relay to trigger the input.: