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FAQs

What is the part number for the Schlage SFIC cores?

Resolution: Part number 80-037 is the combinated Schlage Everest small format interchangeable core and is available in the restricted Everest B Family keyways. Part number 80-036 is an uncombinated versi...:

Getting error number: -3147217884 Field 'Audits.AuName' cannot be a zero-length string. Cannot generate program files in Schlage Express

Resolution: Corrective action: Empty the sync folder.Typically a result of corruption with the audits.:

Will a Schlage key in knob cylinder operate a Falcon X lock?

Resolution: If a Schlage “C” keyway is required then order the Falcon X lock with the CP6 cylinder suffix. All other Schlage keyways the cylinder will have to be assembled in the field per the instruction...:

How do you convert an ND80 to an ND70?

Resolution: To convert a Schlage ND80 to a ND70 you can replace the outside Keycam, Spindle and outside Spring Cage or simply replace the Chassis and re-use your existing Lever trim.IMPORTANT: You will ne...:

Will a 1 1/8" mortise cylinder work in the Von Duprin SD option?

Resolution: The SD option with Von Duprin 98/99 devices required 1 1/4" mortise cylinder and will not operate with 1 1/8" mortise cylinder.:

How do I specify RX for the L9000 locks?

Resolution: Prior to January 02, 2017: 2010 to January 2017: The RX designation changed to L283-494 for L9000 (non-Vandlgard - L9010/50/70/71/76/77/80/56/60 and the L9453/56...:

AD series lock will not reset back to factory default

Resolution: Check Battery level swap as neededRibbon cable properly orientated, fully inserted ( red wire is bottom left side, connector seated)inside cover on? Tamper must be active to resetSwap reader :

If I convert from the Von Duprin 88 K (88 rim with 880K trim) to the 373 L trim is a new back plate required?

Resolution: No, the back plate for 880K-knob trim is the same as for 373L-lever trim. However, since 373L is a narrow style trim, an 889 cover plate is required: part number is “889.finish”:

What is the base material of a 299 and 299F strike?

Resolution: 299 strike = Zinc 299F strike= Stainless steel:

When did they start putting the green dial's on the 4041 closers?

Resolution: LCN started putting on the green dials for the spring adjustment on the 4041's in 2001.: