Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

What is the part number for the EAK PCB only for Monarch Falcon devices?

Resolution: This circuit board will NOT work on the updated 24/25 Alarm Kits that released June 11th, 2012.:

Can you use a cam lift hinge with the 81 series overhead?

Resolution: The maximum lift on the 81 series is 1/8".:

Is the B500 and B600, B700, B800 thumbturn ADA compliant?

Resolution: The Schlage B500-Series and B600/700/800-Series have ADA compliant turns. See our deadbolt literature under downloads.:

Can AA dry cells be used for the WA5296 battery packs

Resolution: No the batteries a specific rechargeable type and must be factory welded to connect them. The battery pack is part number K380-001:

How do I change the code on a mechanical 5 button lock?

Resolution: The support for this lock is provided by Ilco at 1-800-849-8324.:

WPR400 not blinking red for Denied Access card presentations?

Resolution: As of Firmware package AD.A.10 the fix is not present, the next firmware release will implement the credential denial indication. Customers should update to the new release (when available) :

What is a sample letter of authorization for restricted key systems?

Resolution: Letter of Authorization (LOA) allows restricted product to be purchased. Restricted product sample LOA. Bitting list sample LOA. :

Are there MSDS sheets for the batteries in the 900-BB?

Resolution: Attached are the MSDS (material safety data sheet) of the three different manufacturers of batteries for the 900-BB battery backup. MSDS for 900-BB:

Can the RX switch be added to the L9000 mortise in the field?

Resolution: The RX switch can be added in the field to the L9090, L9091, L9092, L9093, L9094, L9094 L9492 L9494 L9493 and L9495. only (excludes LV). ALL other functions the switch can not be added i...:

What is thermal bow?

Resolution: Thermal Bow is a temporary condition which occurs in metal doors mainly due to the temperature differential from one side of the door to the other. This may occur in exterior doors when direct sun ...: