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FAQs

Resolution: The Bit rate/Baud rate is 9600.:

When will the AD and CO locks start flashing LOW Battery?

Resolution: CO-Series (4 AA Battery ONLY) AA Batteries = Full 6.2 V, low battery is 4.2V, critical is 3.8V Coin cell = full is 3.0V, low is 2.7V :

Moving Handnet for Windows to a Windows 7 machine

Resolution: Yes you can. Following these procedures: What happens in Windows 7 is that its putting the .mdb files into the virtual store folder. Here is the full directory: C:\Users\”name” \AppData\L...:

Can you get an RX switch on a 22 series device?

Resolution: The Request to Exit(RX) switch can be ordered with the 22 device as an option or field added to an existing device using conversion kit part #050251-00.:

What are the dimensions of the 606K trim for 88 series exit devices?

Resolution: The plate is 1-5/8" wide by 8 3/4" long x 3/16" thick.The knob has a 2 1/4" diameter and a projection of 2 3/4":

What is the GWES error that is seen on the Hand Held device (HHD)?

Resolution: When the GWES error occurs, RESET the Hand Held Device using the RESET button under the battery cover. After RESET of the Hand Held Device (HHD), the error will be gone.:

Is the QEL fail safe or fail secure?

Resolution: The QEL (motorized) device is not really classified as Fail Safe or Fail Secure. Upon power loss, the QEL latches will extend. However , if device leve...:

Is there an electric strike that will work with the 2670 Guard X?

Resolution: The Von Duprin 2670 Guard X does not have a spring loaded latch bolt, it is a dead bolt and will not operate with any electric strikes.:

1690 EO is the handing field reversible?

Resolution: Yes, the device can be re-handed by following instructions on page 11 of 1690 Instructions:

Can the 3ft EL conversion kit be used on a 4 ft device?

Resolution: This is not possible. A 3 feet EL conversion kit can only be used on a 3 feet device with a 18" push pad. Also a 4 feet EL conversion kit can only be used on a 4 feet device with a 24" push pad.: