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FAQs

Is there an HL6 spring and rivet package available?

Resolution: Schlage offers both the old style and new style spring and rivet package for the HL6/HL6M/PL7 and PL8.HLPART.10158 - HL6/HL6M/PL7/PL8 Spring and Rivet PKGHLPART.10159 - Old Style Spring and Rivet PKG:

GT-400 Lithium Battery Replacement

Resolution: 70200-0096_A_GT-400_Lithium_Battery Lithium Battery Installation Guide:

Are the Falcon SC Series door closers fire rated?

Resolution: Yes, the Falcon SC Series closers have a UL listing.:

What is the power supply that replaced the PS873-AO?

Resolution: The PS914-4RL replaced the PS873-AO power supply. Program the 900-4RL board for AO function per installation instructions.:

How is a CM lock manually programmed?

Resolution: In order to manually program a CM lock, there must be a keypad on the reader. If there is not keypad on the reader, then the CM lock can't be manually programmed. Refer to the Schlage 1000 user pro...:

What is the warranty on a Schlage power supply?

Resolution: The warranty on the PS900 Schlage Electronics Power Supplies is 36 months (3 years) from date of manufacture. The warranty is only valid for a true manufacturing defect in the power supply. Any cus...:

What is in a 23538838 Tamper Torx Screw Pack for AD-Series Exit Trim?

Resolution: (2) #10-24 X 1.0 TORX OVAL HEAD MACHINE SCREW, FINISHED (2) SCREW, 8-32 X 3/4 MS PIN TORX (1) SCREW, 8-32 X 1 MS PIN TORX (2) SCREW, 8-32 X 7/8 MS PIN TORX:

What is in a 23538820 Tamper Torx Screw Pack for AD-Series Mortise Locks?

Resolution: (2) SCREW, TORX, T-15, #8-32 UNC 2A, UNDERCUT, FLAT HD, MACHINE, 1/4" LENGTH (2) SCREW, TORX, T-20, #12-24 UNC 2A, UNDERCUT, FLAT HD, MACHINE, 1/2" LENGTH (2) SCREW, 8-32 X 3/4 MS PIN TORX (1)...:

Does the E996L trim require a raceway?

Resolution: The E996L trim wires run through the exit device and out near the hinges. :

Will a PS914-2RS-2Q power 1 pair of EL devices and 1 pair of QEL devices?

Resolution: PS914-2RS-2Q will power 1 pair of EL devices and 1 pair of QEL devices as long as both pairs don't activate at the same time.: