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FAQs

Is the EL feature Fail Secure when power is dropped?

Resolution: Electric latch retraction EL devices are fail secure. It requires power to retract the EL devices.:

Resolution: A purchase order must by entered through Order Entry. Part number 50-123 for Schlage and 50-123F for Falcon. Reference the structure number (preferred) or an order num...:

What is the difference between a 33A/35A/98/9947 and a 33A/35A/98/9948 Latches?

Resolution: The 33A/35A/98/9947 will work on doors with a maximum undercut of 1/4" and the 33A/35A/98/9948 will work with a undercut over 1/4" and up to 3/4". The 47 top and bottom latches throw 5/8" and th...:

What is a raceway?

Resolution: A raceway in a door provides a clear wiring access through the door core from hinge to lock edge. In a steel (hollow metal) door, the raceway is typically a length of conduit installed during d...:

Can you field install a LX switch in with an existing EL-RX device?

Resolution: LXRX switches are one complete assembly together with EL device. Existing RX switch must be removed from device and install the new LXRX switch assembly into the EL device, part number 050259-00.:

Why would bottom latch on 98/9927 drop when top latch stays retracted?

Resolution: Check the adjustment and if this does not resolve then you may possibly have a defective center case or bottom latch.:

What is the part number for the blocking ring for use without compression ring?

Resolution: The part number for a Schlage mortise cylinder blocking ring for use without compression ring is the 36-079 (specify dimension and finish).:

Is there an emergency key for the Falcon T301?

Resolution: The Schlage 35-250 emergency key will operate the T301.:

Can a door be field prepared for a raceway?

Resolution: Steelcraft recommends that raceways are factory installed. When jobsite circumstances dictate the need for field preparation: L-Series doors with honeycomb cores can be field prepared for a race...:

Why does the LED not turn Green on a valid card read when using a WPR400 and PIMTD2?

Resolution: Verify that you have a relay output from the ACP wired to the PIM400-TD2 Strike input. If there is no connection to the strike input the LED will not turn green.: