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FAQs

CO AD lock opens the door when lever is pulled up, no credential necessary

Resolution: The incorrect tail piece has been used. Check the cylinder with key removed the blade of the tail piece should be inline with the key way. :

CT5000 Supported Credentials

Resolution: Magnetic Stripe Card Field configurable track 1, 2, or 3 125 kHz Proximity Card Schlage, XceedID™ (34X, 35X, 35C, 37X bit formats), HID®, GE/CASI ProxLite® and AWID® 26 bit fo...:

How do you install the LCN 9530 Senior Swing (STD) pull arm?

Resolution: When installing the arm; the gearbox shaft and door must be at the (+90°) full open position. The following step are used to install the Senior Swing (STD) pull arm. Install...:

What is the maximum glass light size on a 3 hour (180 minute) fire rated door?

Resolution: Maximum glass light sizes for 3 hour fire doors is as follows: Wire glass - not approved for use in 3 hour fire doors. Ceramic glass: UL & ITS/WH allow one (1) light with 100 square inc...:

Does Falcon offer a Delayed Egress exit device?

Resolution: There is not a fully self-contained delayed egress like a Von Duprin Chex-It device but the Falcon RX-24 or RX-25 Series can perform a delayed egress by using the DE5300 controller, power supp...:

What types of steel are used in commercial steel doors?

Resolution: The three most common steel types are cold rolled steel, galvannealed steel, and galvanized steel. Cold Rolled Steel (CRS) is suitable for most interior applications, is uncoated steel a...:

What are the different door cores available?

Resolution: The five most common cores are honeycomb, polystyrene, polyurethane, steel stiffened, and temperature rise. Honeycomb core doors are used for interior and exterior openings where high thermal...:

Are intumescent seals or gaskets required on fire rated steel doors?

Resolution: Intumescent seals or gaskets are not required on fire rated steel doors. Generally speaking, the requirement for intumescent seals or gaskets are a function of the individual manufacturers’ listi...:

Where do I install my Auxiliary Fire Latch (AFL) in a Less Bottom Rod, Fire Rated (LBR-F) exit device?

Resolution: Installation should be 6" from bottom of the door. See attached templates as reference. T-5494 for HM Doors W-5494 for Wood Doors:

Why are frames grouted?

Resolution: Grouting frames is: A process done in the field during hollow metal frame installation The internal cavity of the frame is fill with masonry or mortar It is intended to mainly provide ...: