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FAQs

Resolution: The commercial Aged Bronze finish (643e) is the BHMA equivalent to a copper plated, blackened, relieved and then clear coated product. This commercial finish is identical to the residential Aged ...:

What Gen2 Indicator options are available with the Schlage L9000 mortise locks?

Resolution: Schlage offers Gen2 Indicator trim in both N Escutcheon and Rose/Sectional trim. A complete listing of lock functions and part numbers can be found here. :

What replaced the B400 deadbolt?

Resolution: The Schlage B400 deadbolt was a grade 2 deadbolt and was discontinued April 1, 1996. Its replacement was the B100 grade 2 deadbolt and no parts were compatible between the two.:

Why does the DC output voltage on the PS914-2RS or PS914-4RL drops when access control is activated?

Resolution: Following items could cause the DC output on PS914 series power supply to drop when access control is activated. Wrong gauge wire from power supply to the the power transfer. Excessive wire run...:

Why will 912L not retract the latch bolt all the way?

Resolution: There are a few things to check in the 912L trim is not retracting the latch as expected. If the 912L was shipped after February 28, 2011, Check the installation ins...:

What is Steelcraft's standard hinge locations for a 6'8" high frame from head to top of each hinge?

Resolution: The location to the top of hinge will vary depending on hinge size used. 6'8" Frame with 1 1/2 pair of hinges (top to top): For 4 1/2" hinges from the head to top of each hinge is 7 1/2", 37 7...:

Can a 12" extension rod be added to 98/9927-F and non rated?

Resolution: You can add the 12" extension rod to the 98/9927 or 98/9927-F devices.:

What is the maximum glass light size available on a 20 minute sidelight frame?

Resolution: On fire rated transom and/or sidelight frames and fire rated window frames, Steelcraft labeling procedures only control the O/A width and/or height of the frames based on wall condition. The amount...:

Can fire rated double egress frames have side lights or transoms?

Resolution: No. Fire rated double egress frames must be a stand alone 3 sided frame assembly. If transom lights and/or sidelights are required, they must be built and installed as separate Fire Window assemb...:

How are Butt Hinges located?

Resolution: Steelcraft locates all butt hinges from the top of the door to the centerline of each hinge as standard practice: Locating hinges to the center line of the hinge keeps all hinge locations ...: