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FAQs

Why will 912L not retract the latch bolt all the way?

Resolution: There are a few things to check in the 912L trim is not retracting the latch as expected. If the 912L was shipped after February 28, 2011, Check the installation ins...:

What is Steelcraft's standard hinge locations for a 6'8" high frame from head to top of each hinge?

Resolution: The location to the top of hinge will vary depending on hinge size used. 6'8" Frame with 1 1/2 pair of hinges (top to top): For 4 1/2" hinges from the head to top of each hinge is 7 1/2", 37 7...:

Can a 12" extension rod be added to 98/9927-F and non rated?

Resolution: You can add the 12" extension rod to the 98/9927 or 98/9927-F devices.:

What is the maximum glass light size available on a 20 minute sidelight frame?

Resolution: On fire rated transom and/or sidelight frames and fire rated window frames, Steelcraft labeling procedures only control the O/A width and/or height of the frames based on wall condition. The amount...:

Can fire rated double egress frames have side lights or transoms?

Resolution: No. Fire rated double egress frames must be a stand alone 3 sided frame assembly. If transom lights and/or sidelights are required, they must be built and installed as separate Fire Window assemb...:

How are Butt Hinges located?

Resolution: Steelcraft locates all butt hinges from the top of the door to the centerline of each hinge as standard practice: Locating hinges to the center line of the hinge keeps all hinge locations ...:

Are astragals required on 3 hour rated pairs of doors?

Resolution: All 3 hour fire rated pairs of doors do require an astragal when used without a removable hardware mullion. Pairs of doors with removable hardware mullions are treated and listed as 2 single doors...:

Explain the difference between FS fail safe and FSE fail secure.

Resolution: FS- Fail Safe unlocks without power.FSE - Fail Secure locks without power.:

Do the AD Series and CO Series 993 come with a dummy trim (DT)

Resolution: - Dummy Trim is available for both CO Series and AD Series products. Customer must specify, lever style, finish and cylinder type when ordering- Dummy trim is provided with the same spring ca...:

Are there special brackets needed when using the 4110 series with a coordinator?

Resolution: When using the 4111 with a bar style coordinator MB-mounting brackets ordered from IVES are required. The brackets wrap around the coordinator to provide a surface for mounting the parallel arm ...: