Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Are there special brackets needed when using the 4110 series with a coordinator?

Resolution: When using the 4111 with a bar style coordinator MB-mounting brackets ordered from IVES are required. The brackets wrap around the coordinator to provide a surface for mounting the parallel arm ...:

Part # for the 390+ mag circuit board

Resolution: WITH NO MBS/DSM P395936-1WITH MBS/DSM P395936-2This product sis obsolete and no longer available.:

AD Series Tamper Switch can be easily broken during installation or during Factory Default Reset and Coupling processes

Resolution: Broken Tamper Switches can not be reparied in the field. The main PCB (and inside escutcheon) must be replaced. See attached Technical Bulletin:

Where is the template for the 718 trims made after 2/28/2011 for Falcon/Monarch concealed vertical rod devices?

Resolution: Templates for current 718 series trim can also be found on Falcon website:

Can a PS872 operate EL devices?

Resolution: Yes, 871-2 option board is included in the PS872 power supply and will power 1 or 2 EL electric exit devices.:

Are sex bolts shipped standard for the top and bottom latches for 22/33A/35A/98/9927?

Resolution: Sex bolts are shipped standard for top and bottom 22/33A/35A/98/9927 latches for the surface vertical rod devices.:

Can an Auto-Unlock be set up to operate the Aux relay on a CT5000?

Resolution: No; Auto Unlocks activate only the Strike relay and cannot be configured to operate the Aux relay.:

Can I use an AD or CO - 993 Exit Trim with a Von Duprin 98/99 Concealed Vertical Rod exit device on a wood door?

Resolution: The AD or CO - 993 is NOT compatible with a Von Duprin 98/99 Concealed Vertical Rod exit device on wood doors.:

Will an AD or CO lock that has been toggled unsecure relock automatically at midnight?

Resolution: If an AD or CO manually programmed lock is toggled unsecure / unlocked by a Toggle credential, it will not automatically relock when its real-time clock reaches midnight.:

What is the template for the 224HD TW8 continuous hinge?

Resolution: Templates for 224HD TW8 continuous hinges are 829431-00 for 83" & 85", 829433-00 for 95" & 829435-00 for 120" tall doors. Templates for 112HD TW8 continuous hinges are 829430-00 for 83" & 85", 82...: