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FAQs

Does Von Duprin offer plugs to cover the empty rod hole on a 8827 Less Bottom Rod (LBR)?

Resolution: Von Duprin doesn't offer 8827LBR and plugs are not available to cover the empty rod hole on a 8827 less bottom rod.:

What length 98/99 rim device should be ordered for a 3'6" door?

Resolution: You must use 98/99 x 4' device on a 3'6" door.:

Can doors be prepared for raceways in the factory?

Resolution: Raceway availability: Optional factory installed raceways are available in doors but are not available in frames. Preparation Info: Steelcraft installs a flexible 3/4" ID steel...:

E-Series KP-103 Remote Keypad Installation

Resolution: E-Series KP-103 Remote Keypad Installation:

How to activate the Ethernet on a FingerKey Reader?

Resolution: Fingerkey Ethernet upgrade:

TX (Tsunami) Enclosure installation

Resolution: TX (Tsunami) Enclosure installation:

HandPunch or Handkey II F-Series G-Series Allergen Statement

Resolution: F-Series G-Series Allergen Statement:

What Windows' operating systems are compatible with HandNet for Windows?

Resolution: Handnet for Windows Operating Systems CompatibilityHand Net for Windows has been tested with the following operating systems:· Windows XP Professional Service Pack 2 (US English edition)· Windows X...:

What is the device backset when using a 1790 with a 6111 strike?

Resolution: The Von Duprin 6111 electric strike would work with DOM 1790 device on medium style doors Centerline of the 1790 device mounting screws are located 1 11/16" from face of stop. See d...:

Can I use a 4040 EDA and a Glynn Johnson 100 series concealed stop together?

Resolution: There is not a conflict between the 4041/4040XP EDA door closer and the GJ 100 or 410 overhead concealed series stops. The exception is: the 4041/4040XP mounted on a drop plate, and the Glynn Jo...: