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FAQs

Can you use cam lift hinges with overheads?

Resolution: Cam Lift Hinges can be used with Glynn-Johnson Overheads as long as the hinges does not lift the door more than 1/8" . A Cam Lift Hinge would use the same mounting group as the same width...:

E-Series Keypad replacement (ID3D-R)

Resolution: E-Series Keypad replacement (ID3D-R):

E-Series KP-201 installation (ID3D-R)

Resolution: E-Series KP-201 installation (ID3D-R):

Does Von Duprin offer plugs to cover the empty rod hole on a 8827 Less Bottom Rod (LBR)?

Resolution: Von Duprin doesn't offer 8827LBR and plugs are not available to cover the empty rod hole on a 8827 less bottom rod.:

What length 98/99 rim device should be ordered for a 3'6" door?

Resolution: You must use 98/99 x 4' device on a 3'6" door.:

Can doors be prepared for raceways in the factory?

Resolution: Raceway availability: Optional factory installed raceways are available in doors but are not available in frames. Preparation Info: Steelcraft installs a flexible 3/4" ID steel...:

E-Series KP-103 Remote Keypad Installation

Resolution: E-Series KP-103 Remote Keypad Installation:

How to activate the Ethernet on a FingerKey Reader?

Resolution: Fingerkey Ethernet upgrade:

TX (Tsunami) Enclosure installation

Resolution: TX (Tsunami) Enclosure installation:

HandPunch or Handkey II F-Series G-Series Allergen Statement

Resolution: F-Series G-Series Allergen Statement: