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FAQs

How should a Von Duprin exit device be written out for ordering?

Resolution: To order Von Duprin exit devices, reference the "How to order" section in the Von Duprin catalogs. All Von Duprin device series Catalogs are available on website. Choose "Cata...:

What power supply is recommended for the Falcon MA series electrified mortise?

Resolution: The Falcon MA series electrified lock requires a minimum 0.5 amps per locks to operate. Provided no other electrical equipment is drawing current on the circuit, the following indicates the number ...:

Can you electrify a LP373L-BE trim?

Resolution: Existing Von Duprin LP373L-BE trim can't be electrified. You can order an E-LP373L-BE trim. LP373L-BE or E-LP373L-BE trim is used with Von Duprin 94/95 series Inpact devices.:

What is the part number for a blade stop shim for a 6111 or 6113 electric strike?

Resolution: 010055-xx is the part number for Blade Stop Shim kit for 6111 or 6113 electric strike and it must be ordered separately. xx is for the finish callout.:

What template to use for the Falcon MA mortise lock?

Resolution: The following templates are for the MA lock. Use the matrix in each template for the specific function. See here for Rose trim - https://us.allegion.com/content/dam/allegion-us...:

Part numbers for on the 692 Smartbar and 672 touch bar components

Resolution: See Parts list at Tech Web SIte:

What is a keycam?

Resolution: A keycam is a sub component inside a cylindrical chassis (such as AL or ND) that provides the interaction required to lock and unlock the chassis.:

Can an ND lock with SFIC cores be extended to fit a 3" extended outside door?

Resolution: ND locks can be extended up to 6" Extended Outside. :

How do you adjust for door thickness on an AL lock?

Resolution: The standard door range for an AL lock is 1 3/8" to 1 7/8". Using the supplied instruction sheet, align the springcage post to desired door thickness by adjusting the outside castle nut. See inst...:

E996 Trim has 24VDC but seems to chatter and fluctuate in voltage?

Resolution: Standard E996L operates on 24VDC and 250 milliamps. If AC power is applied this could cause the E996L to "chatter". Possible Solutions:Check your voltage. Make sure the wires on th...: