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FAQs

What is the part number for a blade stop shim for a 6111 or 6113 electric strike?

Resolution: 010055-xx is the part number for Blade Stop Shim kit for 6111 or 6113 electric strike and it must be ordered separately. xx is for the finish callout.:

What template to use for the Falcon MA mortise lock?

Resolution: The following templates are for the MA lock. Use the matrix in each template for the specific function. See here for Rose trim - https://us.allegion.com/content/dam/allegion-us...:

Part numbers for on the 692 Smartbar and 672 touch bar components

Resolution: See Parts list at Tech Web SIte:

What is a keycam?

Resolution: A keycam is a sub component inside a cylindrical chassis (such as AL or ND) that provides the interaction required to lock and unlock the chassis.:

Can an ND lock with SFIC cores be extended to fit a 3" extended outside door?

Resolution: ND locks can be extended up to 6" Extended Outside. :

How do you adjust for door thickness on an AL lock?

Resolution: The standard door range for an AL lock is 1 3/8" to 1 7/8". Using the supplied instruction sheet, align the springcage post to desired door thickness by adjusting the outside castle nut. See inst...:

E996 Trim has 24VDC but seems to chatter and fluctuate in voltage?

Resolution: Standard E996L operates on 24VDC and 250 milliamps. If AC power is applied this could cause the E996L to "chatter". Possible Solutions:Check your voltage. Make sure the wires on th...:

Why would the controller on my 4600 (4630/4640) have no lights on display when powered with 120 VAC?

Resolution: Verify that the 120VAC is present at the controller (measure 120VAC on the 2 wire gray cable from I/O board to controller -- red/black wires in gray cable). If present, but no lights on the contr...:

Will a 4040 Hw/PA hold open at 180°?

Resolution: The 4041 Rw/PA and the Hw/PA have the same template. The only difference is the arm. The 4041/4040XP Hw/PA, if mounted to the 180° template, will hold the door open at 180°. Rw/PA is Regular A...:

How is the 8310-877 wired to the 4600 (4630 4640) operator?

Resolution: The 8310-877 comes with a 6 wire cable. You have to cut the connectors off both ends and hardwire it to the 4600 operator as follows: The 6 wire cable connections to the 7 pin connector in the 8310...: