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FAQs

What cylinder do I use with Monarch key in lever trim?

Resolution: The Monarch KIL trim uses the following cylinders: Schlage Cylinders 23-013 Conventional 20-750 Primus 20-750-XP Primus XP 20-550 Primus UL437 20-550-XP Primus ...:

What is InstaKey?

Resolution: Falcon makes special plugs, housing, and keyblanks with unique keyways for a company called InstaKey. The key blanks are inscribed with the Falcon logo. Falcon sells these parts only to Ins...:

What are the current and voltage requirements of the 10-042 strike?

Resolution: Product has been discontinued. The 10-042 is an electric strike used for cylindrical and tubular latch sets. VOLTAGE 24 VAC 12 VDC AMPERAGE 0.74A0.33A FREQU...:

Support for Sitemaster software.

Resolution: Sitemaster support is handled by Matrix Security and all inquiries are directed to them.An FAQ for Sitemaster can be found hereTheir support line is 1-800-622-4893Videos and demo downloads ava...:

What is the dimension of the S200 Flair escutcheon?

Resolution: Dimensions vary depending on the escutcheon. Flair inside trim, width 3.25" height 9.0" OVAL SHAPED Meteor outside trim, width 3.00" height 8.0" Saturn inside trim, width 3.00" height 8.0":

What where the S200 design improvements made in 2008?

Resolution: To update an older (pre-April 7, 2008) S200 lock, you must replace with the following components: Interconnect Assembly (08-000) Deadbolt 2 3/8" or 2 3/4" backset (12-291)...:

Do I need the XN12-012 spacer to install an ND lock on a 1 3/8" door?

Resolution: The ND lock can be installed on a 1 3/8" thick door by utilizing spacers, part number XN12-012. These spacers are included with the lock when ordered for a 1 3/8" thick door. The spac...:

Does Schlage or Falcon manufacture a stainless steel cylindrical or mortise lock?

Resolution: Neither Schlage or Falcon offer a stainless steel/non-ferrous lock series. :

What is the size of the L9000 spindle?

Resolution: All spindles are on a "square" at 0.312" (5/16"):

What is ASTM E-119?

Resolution: ASTM E-119 is a test standard for walls, partitions and floor or roof systems: This test standard is also used for ceramic type glasses when used as window wall and/or borrowed light frames.As...: