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FAQs

How do you order the L series lock with an ADA thumbturn?

Resolution: Effective December 9, 2019, Schlage L Series mortise locks with a thumbturn will ship standard with our new ADA thumbturn. The new ADA thumbturn is slightly smaller than the existing design w...:

Why would an electric strike not stay locked when turned upside down?

Resolution: The Von Duprin 6000 series electric strike has a 12 or 24VDC solenoid with plunger, spring and impact washer as shown 6000 solenoid Make sure the solenoid spring and impact washer are not missin...:

Did Falcon ever make a lock for elevator doors?

Resolution: Falcon manufactured an EZF101 which was a large plate with a recessed lever for use in elevators. This item is no longer available. :

What is the part number to replace a top or bottom latch of a 98/9927 device that was built before October 1998?

Resolution: 050090 for bottom latch retrofit kit and 050091 for top latch retrofit kit.:

Why would the horn sound when the solenoid tries to engage on a Von Duprin Chexit device?

Resolution: Make sure the proper power supply (PS873 or PS914) and proper gauge and run wire is used for Chexit devices shipped prior to 8-24-2015 with solenoid driven. Related Solution: What wire&n...:

Does the pnuematic tubing for LCN have to be run through conduit?

Resolution: No, the LCN (925) pneumatic tubing does not have to be ran in conduit for normal applications.However, it is not Plenum rated, so it is sometimes ran inside conduit when installed in a rated plenum...:

After replacing the battery on a Von Duprin 2670 Guard X why would the horn stop working?

Resolution: Replacing the battery on the 2670 should not cause the unit stop working. Make sure the spring that provides tension on the plastic finger is not bent out. The spring should be at a 90 degrees...:

What are the part numbers for the Schlage blocking rings?

Resolution: After selecting the correct blocking ring, specify the thickness. The table below shows the different thicknesses that the rings are offered in. &...:

What is the ANSI standard that the Falcon 8200 operator is designed to meet?

Resolution: The Benchmark 9100 and the Falcon 8200 operator are designed to meet the ANSI BHMA A156.19 Low Energy Operator standard. :

What is the Website for Dor-O-Matic mechanical door closers?

Resolution: Dor-O-Matic mechanical closers have been re-branded as Falcon and can be found at the Falcon website.: