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FAQs

Does the pnuematic tubing for LCN have to be run through conduit?

Resolution: No, the LCN (925) pneumatic tubing does not have to be ran in conduit for normal applications.However, it is not Plenum rated, so it is sometimes ran inside conduit when installed in a rated plenum...:

After replacing the battery on a Von Duprin 2670 Guard X why would the horn stop working?

Resolution: Replacing the battery on the 2670 should not cause the unit stop working. Make sure the spring that provides tension on the plastic finger is not bent out. The spring should be at a 90 degrees...:

What are the part numbers for the Schlage blocking rings?

Resolution: After selecting the correct blocking ring, specify the thickness. The table below shows the different thicknesses that the rings are offered in. &...:

What is the ANSI standard that the Falcon 8200 operator is designed to meet?

Resolution: The Benchmark 9100 and the Falcon 8200 operator are designed to meet the ANSI BHMA A156.19 Low Energy Operator standard. :

What is the Website for Dor-O-Matic mechanical door closers?

Resolution: Dor-O-Matic mechanical closers have been re-branded as Falcon and can be found at the Falcon website.:

Why does my Trilogy Lock not retract the latch when I replace a lever trim on a 98/99 series device?

Resolution: If the NL screw on the 99 device has been removed the Trilogy lock will not retract the latch. :

What would cause a key to get stuck in a cylinder?

Resolution: Check the following: Debris in the cylinder The cylinder cap could be too loose Incorrect pinning of the cylinder The cylinder plug is not returned to the neutral position with the cylinder s...:

Can an old style 33/35 series device be replaced with a newer 33A/35A?

Resolution: The 33/35 series can be replaced with 33A/35A with a small modification to the door. See the template, 33A Retrofit Preparation, for the necessary modification to the door and ...:

Can you take a F-25-C and make it into a F-25-C-WDC?

Resolution: Device replacement would be required.:

Will the Chexit device work as a standard panic if not hooked up to power?

Resolution: The Von Duprin Chexit devices operate as a regular mechanical device if it is not electrically connected or if it is not turned on with key cylinder on the cover plate or disarmed with access ...: